Karen Jimenez-Ibanez
Los Angeles,CA
Overview
3
3
years of professional experience
Work History
Cashier
El Pollo Loco
07.2021 - 08.2023
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Used suggestive selling techniques to promote add-on sales.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Catering Server
A Place Called Home Non-Profit Organization
03.2020 - 05.2020
- Set up and tore down all catering services in banquet halls and at customer locations.
- Worked multi-course dinners with pre-plated foods. Managed and restocked drink stations.
- Prepared individual condiments and dispensers for transportation to catering locations.
- Reported food inventory and supplies to management to reorder and maintain adequate stock.
- Stocked server areas with supplies before, during and after shifts.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Shared thorough knowledge of menu items and cooking methods with customers.
- Used clear communication to relay food and drink orders to kitchen staff.
- Placed food servings on plates or trays according to orders or instructions.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
Education
High School Diploma -
Orthopeadic Medical Magnet High School
Los Angeles, CA06.2022
Skills
- Cash Handling
- Customer Service
- POS Systems
- Feedback Acceptance
- Honest and Dependable
- Payment Processing
- Problem Solving
- Cash Register Operations
- Detail-Oriented
- Cash Drawer Balancing
- Merchandise Packaging
- Policies and Procedures
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
El Pollo Loco
07.2021 - 08.2023
Catering Server
A Place Called Home Non-Profit Organization
03.2020 - 05.2020
High School Diploma -
Orthopeadic Medical Magnet High School
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