Willie Journigan
Crowley,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Customer Service Attendant
Burleson Recreation Center
Burleson, TX
05.2021 - Current
- Greeted customers and provided friendly customer service.
- Processed sales transactions quickly and accurately.
- Demonstrated excellent communication skills when interacting with customers in person or on the phone.
- Ensured that all customer queries were addressed appropriately in a timely manner.
- Adhered to company policies and procedures related to customer service operations.
- Participated in team meetings to discuss new strategies for improving customer service experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
High School Diploma -
Burleson High School
Burleson, TX05.2022
Some College (No Degree) - Kinesiology
Hill College
Hillsboro, TXSkills
- Data Entry
- Information Security
- Paperwork Processing
- Account Updating
- Quality Control
- Prioritization
- High-Energy Attitude
- Positive and Professional
Timeline
Customer Service Attendant
Burleson Recreation Center
05.2021 - Current
High School Diploma -
Burleson High School
Some College (No Degree) - Kinesiology
Hill College
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