Karen Joyner
Suffolk,Virginia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Continuum of Care Coordinator
The Planning Council
04.2022 - Current
- Coordinate ongoing activities for the Portsmouth Homeless Action Consortium Continuum of Care, including arranging and facilitating committee meetings, subcommittee meetings, information exchanges, and training and ad hoc events.
- Developing strong relationships with community partners, facilitating referrals and collaboration on behalf of individuals who are in need of housing.
- Provide administrative support by disseminating meeting notices, announcements, minutes, and other correspondence; maintain records, archives, membership lists, and attendance records.
- Respond in a timely manner to all community partners seeking technical assistance, information, and other resources around homelessness and housing stabilization.
- Assist with the development of various reports and procedures to respond to the requirements of funding agencies and jurisdictions, as well as provide information to the general public.
Senior Case Manager
Southeastern ASAP
07.2009 - 04.2022
- Conducting weekly intake appointments and case review sessions.
- Managed caseload of five hundred offenders and implementing intervention techniques when necessary to ensure client safety.
- Collaborated with external agencies such as substance abuse providers, DMV and ignition interlock companies to secure resources for clients.
- Informally mentored new case managers and service coordinators, answering questions, offering opportunities to shadow and observe and explaining basic information about company procedures.
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Served as the ASAP court officer for Chesapeake General District and Circuit Court. Taking on the responsibility, for complex, high-volume assignments and guiding endeavors to ensure successful completion.
Education
Bachelor of Science (B.S.) - Criminal Justice
Saint Leo University
Virginia Beach, VA06.2008
Skills
- Case Management
- Organizational Skills
- Documentation
- Goal Setting
- Scheduling
- Database coordination
- Critical Thinking
- Problem Identification
- Quality Control
References
References available upon request
Timeline
Continuum of Care Coordinator
The Planning Council
04.2022 - Current
Senior Case Manager
Southeastern ASAP
07.2009 - 04.2022
Bachelor of Science (B.S.) - Criminal Justice
Saint Leo University
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