Karen Juarez
Rancho Cordova,CA
Summary
Accomplished in finance and data entry, I excelled at Motion Control Engineering by enhancing vendor invoice processing and bill payment efficiencies. Demonstrated exceptional multitasking and communication skills, leading to improved financial accuracy and customer satisfaction. Achieved a significant increase in process efficiency, meeting and exceeding targets through diligent accounts payable management and proactive problem-solving.
Overview
10
10
years of professional experience
Work History
Accounts Payable Clerk
Motion Control Engineering
08.2022 - Current
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Handled day-to-day accounting processes to drive financial accuracy.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reached out to vendors and customers to verify information and follow up on client issues.
Receptionist
Journey Advisory Group
12.2021 - 08.2022
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
CSR, Sales
Fred Loya Insurance
09.2021 - 12.2021
- Responded to customer requests for products, services, and company information.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Travel Agent
Fred Loya Insurance
11.2020 - 09.2021
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
CSR, Sales
Fred Loya Insurance
08.2019 - 11.2020
- Responded to customer requests for products, services, and company information.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Visual Merchandiser
Forever 21
03.2018 - 08.2019
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Monitored and replenished display inventory and restructured according to available stock.
- Evaluated store performance and made recommendations for changes to optimize sales.
- Proposed new ideas and concepts to enhance merchandise displays.
Retail Sales Associate
Forever 21
04.2016 - 03.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cashier
McDonald's
12.2014 - 12.2015
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated and sanitized kitchen and food preparation equipment.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Redwood High School
Redwood CitySkills
- Finance
- Data Entry
- Accounts Payable
- Vendor invoice processing
- Regulatory filings
- Bill payment
Languages
Spanish
Native or Bilingual
Timeline
Accounts Payable Clerk
Motion Control Engineering
08.2022 - Current
Receptionist
Journey Advisory Group
12.2021 - 08.2022
CSR, Sales
Fred Loya Insurance
09.2021 - 12.2021
Travel Agent
Fred Loya Insurance
11.2020 - 09.2021
CSR, Sales
Fred Loya Insurance
08.2019 - 11.2020
Visual Merchandiser
Forever 21
03.2018 - 08.2019
Retail Sales Associate
Forever 21
04.2016 - 03.2018
Cashier
McDonald's
12.2014 - 12.2015
High School Diploma -
Redwood High School
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