Karen Justin

* Oversaw all aspects of a traditional Human Resources department, including the hiring and recruitment process for a school district of 8,000 students, 1,100 employees, and 12 schools. Managed four HR professionals.

* Approved all ongoing education for teachers and administrators.

* Spearheaded all district teacher staffing,

* Acted as primary union grievance facilitator, primary FOIA coordinator, Title IX Coordinator, sole FMLA/ADA Coordinator, sole LOA Coordinator.

* Acted as a key participant on the union negotiation strategy team over three separate collective bargaining units (MCEA-Midland City Education Association-Teachers, MFP-Midland Federation of Paraprofessionals-Paraprofessionals, MCESPSA-Midland City Educational Support Personnel Association-Grounds persons).

* Maintained good business friendships with all union representatives from all twelve buildings, which was crucial in maintaining harmony throughout the organization.

* Acted as the lead investigator for all employee misconduct complaints.

* Served district staff in professional development activities, with personalized plans developed for all key stakeholders.

Technology used: eFinancePlus, Synergy, Canva, all essential components of Microsoft Office Suite, Adobe, RedRover, Raptor

* Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.

* 100% remote work, with quarterly commutes to Vermont for a week.

* Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.

* Met monthly with governor's office and consortium group of peers to discuss Covid best practices.

Technology used: Paycom, Adobe, all essential components of Microsoft Office Suite

* Managed a team of customer service representatives, fostering a positive work environment, focused on teamwork and collaboration.

* Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

* Collaborated with upper management to improve customer service processes and support spruces company-wide.

Technology used: Adobe, all essential components of Microsoft Office Suite

* Managed all employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.

* Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.

* Reduced time to hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.

* Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.

* Championed and facilitated an Employee Assistance Program that benefitted all employees, Tribal members and their families.

Technology used: Kronos, UKG, Adobe, all essential components of Microsoft Office Suite

* Delivered excellent customer service through prompt responses to employee inquiries, addressing concerns effectively, and building strong relationships,

* Ensured accurate record keeping with diligent data entry and database management for vital company information.

* Promoted continues learning opportunities by coordinating professional development workshops for staff members.

* Provided coaching services for managers seeking guidance on leadership techniques or employee relations issues.

* Facilitated performance review processes, providing constructive feedback and assisting employees in setting attainable goals for professional development.

* Established/facilitated 'Fair Treatment Team,' voted-in team of peers to sit on grievance panel to hear/decide on grievance hearings.

Technology used: Quattro Pro, Kronos, UKG, Adobe, all essential components of Microsoft Office Suite