Karen Kebodeaux
Roanoke,LA
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
8
8
years of professional experience
Work History
Office Administrator
La-Ag Services
Eunice , Louisiana
02.2025 - Current
- Managed office supplies inventory and ordered necessary materials.
- Coordinated schedules and meetings for staff and management.
- Maintained accurate filing systems for documents and records.
- Assisted in preparing reports and presentations for clients.
- Communicated with vendors to ensure timely service delivery.
- Organized company events and team-building activities efficiently.
- Implemented office procedures to improve workflow and productivity.
- Provided administrative support to various departments as needed.
- Coordinated and managed daily administrative operations of the office.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organized and maintained filing systems, including electronic databases and records.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Processed invoices on a timely basis according to established procedures.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Processed financial documents, contracts, expense reports and invoices.
- Filtered emails based on importance and escalated issues to leadership.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Scheduled appointments for senior management team members using Outlook calendar system.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
- Checked figures and postings for correct entry and proper codes.
- Assisted with budget preparation by providing data entry support into financial tracking system.
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
- Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
- Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
- Greeted visitors warmly upon arrival at the office premises.
- Organized meetings, conferences, travel arrangements and other events as required.
- Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
- Developed strong relationships with clients through excellent customer service skills.
- Coordinated with IT department to resolve technical issues and maintain office software updates.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints or answered customers' questions.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Recruited, interviewed and selected employees to fill vacant roles.
- Computed balances, totals or commissions to support accounting team.
Area Leader
Yellow Hammer
Birmingham, AL
11.2023 - 02.2025
- Monitored area performance metrics and identified areas for improvement.
- Developed and implemented process improvement initiatives to increase safety and efficiency in the area.
- Provided guidance, coaching, and mentoring to team members on their daily tasks.
- Established strong relationships with other departments to ensure smooth operations across the organization.
- Analyzed data from production reports to identify trends and opportunities for improvement.
- Conducted regular audits of the area's processes to ensure compliance with company standards.
- Resolved conflicts between personnel in a timely manner while maintaining a positive work environment.
- Created detailed training plans for new employees in the area.
- Evaluated employee performance through observation, feedback, and evaluations.
- Mentored team members by demonstrating best practices for sales and customer service.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained records related to sales for store management.
CNA Floor Superviser
Eastridge Nursing Home and Rehab
Abbeville, LA
06.2022 - 11.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Administered medications under supervision of a licensed nurse.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented activities and recorded information in EMR system.
- Conducted patient education on health maintenance and disease prevention.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Trained all incoming CNAs.
- Perform and assist with all on-boarding.
- Schedule all the floor staff (Nurse, CMA, CNA).
- Assistant in recruiting for the Medical Team.
- Filling out MAR's and TAR's
Regional Scheduler
Hallettsville Nursing and Rehab
Hallettsville, TX
02.2018 - 04.2022
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Created, updated, and monitored project schedules for multiple departments.
- Maintained accurate records of all tasks completed by the team.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Provided support in identifying critical path activities to ensure deadlines are met.
- Coordinated with other departments regarding resources needed for specific projects.
- Determined the most efficient timeline for completing a given assignment while ensuring optimal resource utilization.
- Worked closely with project managers to prioritize tasks according to importance and urgency levels.
- Identified areas where processes can be improved upon, resulting in greater efficiency within the team.
- Ensured compliance with established policies and procedures related to scheduling activities.
- Communicated schedule changes effectively throughout the organization when necessary.
- Implemented new technologies or systems designed to streamline planning processes.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Assisted organizational efforts by filing, entering data and answering phones.
- Coordinated support to facilitate general office operations.
- Assisted with set up for social events and food deliveries.
- Offered reception coverage to relieve staff during absences or breaks.
- Performed accounting or financial analysis.
- Provided HR administrative assistance to management team.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Managed employee onboarding program for new hires, ensuring completion of all required documents.
- Developed job postings for open positions using internal databases as well as external career websites and job boards.
- Drafted letters of offer to new hires outlining terms of employment.
- Coordinated with department heads to ensure compliance with corporate policies and procedures.
- Conducted exit interviews to identify reasons for employee termination or resignation.
- Prepared reports on staff movement within the organization including transfers, promotions and terminations.
- Created monthly reports summarizing employee absences and latenesses along with any corrective action taken.
- Processed onboarding paperwork for new hires and rehires.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Processed employee status changes, keeping human resources systems and employee records up to date.
- Prepared and set up new employee orientations.
- Coordinated new employee onboarding with orientation scheduling and preparation.
Education
Cosmetology Licences -
Lee's School of Cosmetology
North Little Rock, AR10-2009
High School Diploma -
B. F. Terry High School
Rosenberg, TX01-2003
Skills
- Environmental awareness
- Innovation management
- Tactical business planning
- Multi-unit management
- Infrastructure expansion
- District expansion
- Leadership skills
- Negotiation
- Operational improvement
- Staffing oversight
- Marketing campaigns
- Sales management
- Sales orientation
- Training and coaching
- Manage inventory
- Customer Retention
- Operate cash registers
- Upselling techniques
- Telephone Etiquette
- Exchange coordination
- Problem-solving aptitude
- Point of sale systems
- Adaptability
- Store maintenance
- Store operations
- Multitasking Abilities
- Sales goals achievement
- Organization
- Conflict Resolution
- Professionalism
- Team building
Timeline
Office Administrator
La-Ag Services
02.2025 - Current
Area Leader
Yellow Hammer
11.2023 - 02.2025
CNA Floor Superviser
Eastridge Nursing Home and Rehab
06.2022 - 11.2023
Regional Scheduler
Hallettsville Nursing and Rehab
02.2018 - 04.2022
Cosmetology Licences -
Lee's School of Cosmetology
High School Diploma -
B. F. Terry High School