Karen Kelley
Lansing
Summary
Dedicated Restaurant Manager with expertise in team management, inventory control, and customer service. Proven ability to enhance service standards and optimize operational efficiency.
Overview
26
26
years of professional experience
Work History
Working Restaurant Manager
Jimmy's Pub
East Lansing, MI
08.2000 - Current
- Oversaw daily operations, ensuring high-quality service and compliance with health regulations.
- Managed staff scheduling, optimizing workforce efficiency and coverage during peak hours.
- Developed training programs for new employees, enhancing service standards and team performance.
- Implemented inventory control systems, reducing waste and improving cost management strategies.
- Analyzed customer feedback to identify areas for improvement in service delivery and menu offerings.
- Led regular staff meetings to discuss operational challenges and foster a collaborative environment.
Education
High School Diploma -
Waverly High
Lansing, MI06-1993
Skills
- Team Management
- Inventory Control and Record Keeping
- Customer Engagement
- Customer Service
- Staff Management
- Helping with Bookkeeping
- Shift Management
Accomplishments
I set a school record in track and field. I am also a proud mother too my only child.
Timeline
Working Restaurant Manager
Jimmy's Pub
08.2000 - Current
High School Diploma -
Waverly High