Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karen Khabbaz

Pasadena,CA

Summary

Results driven Relationship Banker with proven success in client relationship management, cross selling financial products, and exceeding performance metrics. Recognized as Associate of the Year 2025 and consistently achieved top PRT scores. Skilled in identifying client needs, driving referrals, and delivering tailored financial solutions that enhance customer satisfaction and business growth.

Overview

4
4
years of professional experience

Work History

Relationship Banker

Bank of America
South Pasadena, California
10.2024 - Current

- Provide clients with financial guidance, product recommendations, and account solutions.
- Assist customers with mobile banking, online services, loans, and account needs.
- Build strong client relationships and ensure exceptional customer service.
- Conduct proactive follow-up calls to check on client needs and offer additional support.
- Awarded Associate of the Year — recognized for outstanding performance and dedication.
- Consistently maintain a 5/5 PRT score, demonstrating top performance and excellence in all metrics.

Cashier

Super King Market
Altadena, California
07.2022 - 09.2024

- Handle customer transactions efficiently and accurately, including cash, card, EBT, and WIC payments
- Maintain balanced tills and ensure accurate closing procedures.
- Support bookkeeping tasks and assist managers during busy hours.

Education

Associate of Science - Business Administration

Pasadena City College
Pasadena, CA
07-2025

High School Diploma -

Armenian Catholic Holy Cross Harboyan High School
Lebanon
07-2020

BBA - Accounting

California State University, Northridge
Northdridge
04-2026

Skills

Sales & referrals,CRM systems,Risk compliance / KYC,Cash handling & audits,Digital banking platforms

Languages

English
Professional
Arabic
Professional
Armenian
Professional
French
Elementary
Spanish
Elementary

Timeline

Relationship Banker

Bank of America
10.2024 - Current

Cashier

Super King Market
07.2022 - 09.2024

Associate of Science - Business Administration

Pasadena City College

High School Diploma -

Armenian Catholic Holy Cross Harboyan High School

BBA - Accounting

California State University, Northridge
Karen Khabbaz