Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
Work History
Family Support Specialist
One Hope United
Champaign, IL
06.2019 - Current
Counseled parents on proper child-rearing choices.
Assisted with the development of parenting skills and strategies for families.
Maintained detailed records of client interactions, progress, and outcomes.
Participated in weekly staff meetings to discuss caseloads and best practices.
Gathered information from custodial parents and documented case history in case management software.
Educated parents on child development milestones and positive discipline techniques.
Ensured all documentation was accurate and up-to-date according to agency policies.
Encouraged families to participate in recreational activities that promote bonding.
Established positive relationships with clients by demonstrating empathy and understanding.
Conducted home visits to assess family dynamics and needs.
Used Saqwis to document case history.
Collaborated with community partners to ensure families received adequate resources.
Helped students recall educational content through introduction of algebraic and reading concepts.
Identified appropriate community resources and provided referrals for services.
Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
Family Support Specialist
Lutheran Social Services of Illinois
Danville, IL
01.2012 - 06.2019
Assisted with the development of parenting skills and strategies for families.
Maintained detailed records of client interactions, progress, and outcomes.
Cultivated a safe environment where children could express themselves openly.
Established positive relationships with clients by demonstrating empathy and understanding.
Conducted home visits to assess family dynamics and needs.
Used Saqwis to document case history.
Counseled parents on proper child-rearing choices.
Daycare Owner/Daycare Owner/Operator Specialist
Self
Georgetown , IL
01.1993 - 02.2012
Coordinated with parents or guardians regarding their child's development progress.
Recorded children's growth, behavior and development, monitoring changes to discuss with parents or guardians.
Assisted in developing new ideas for classroom activities that would engage young learners.
Education
Associate of Applied Science - Business/Medical Office
Danville Area Community College
Danville, IL
05-1991
Skills
Motivational Interviewing
Parenting Education
Child Development
Timeline
Family Support Specialist
One Hope United
06.2019 - Current
Family Support Specialist
Lutheran Social Services of Illinois
01.2012 - 06.2019
Daycare Owner/Daycare Owner/Operator Specialist
Self
01.1993 - 02.2012
Associate of Applied Science - Business/Medical Office