Karen Kirch
Twin Falls,ID
Summary
Energetic Sales Operations professional driving sales processes from order solicitation through fulfillment and delivery. Rallies team members through strong communication skills, imparting sense of urgency to sales and customer service initiatives. Organized professional with 10 years of experience spearheading team coordination and achievement.
Overview
8
8
years of professional experience
Work History
Sales Operations Coordinator
Core Health and Fitness
05.2022 - Current
- Developed comprehensive sales reports to guide decision-making and drive revenue growth.
- Enhanced communication between sales teams and other departments for better collaboration and improved results.
- Improved customer satisfaction rates by addressing concerns promptly and professionally.
- Reduced errors in order processing through meticulous attention to detail and strict adherence to guidelines.
- Coordinated cross-functional projects, ensuring timely completion and alignment with company goals.
- Monitored accuracy and distribution of sales reports, recommending new tools or revisions to existing reports.
- Submitted reports to senior management to aid in business decision-making and planning.
Administrative Assistant
Poway Surgery Center
01.2022 - 05.2022
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
Inside Sales Representative
Hoist Fitness Systems
05.2016 - 01.2022
- Answered customers' questions regarding products, prices, and availability.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
- Reduced customer churn rate by anticipating needs proactively, offering value-added services or discounts as appropriate.
Education
High School Diploma -
Foothill High School
San Marcos, CA 05.2001 -
Skills
Customer Relationship Building
Report Preparation
Active Listening
Data Entry
Microsoft Excel
Computer Proficiency
Report Generation
Administrative Support
Order Processing
Microsoft Office Suite
Timeline
Sales Operations Coordinator
Core Health and Fitness
05.2022 - Current
Administrative Assistant
Poway Surgery Center
01.2022 - 05.2022
Inside Sales Representative
Hoist Fitness Systems
05.2016 - 01.2022
High School Diploma -
Foothill High School
05.2001 -
Similar Profiles
Marcus SchmidtMarcus Schmidt
Account Manager at CORE Health & FitnessAccount Manager at CORE Health & Fitness
Jalon LeeJalon Lee
Senior Video Editor at Core Home FitnessSenior Video Editor at Core Home Fitness
Megan HalversenMegan Halversen
Group Fitness Instructor at Core 7 FitnessGroup Fitness Instructor at Core 7 Fitness