Karen Kirk
ARLINGTON,VT
Summary
Highly experienced Trainer and Learning Management Systems Administrator known for exemplary team-building and adult learning skills. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
20
20
years of professional experience
Work History
Training Lead, LMS Admin, and Employee Engagement
Walker Healthforce
01.2022 - Current
- Manages new hire and continuing learning for 40 employees, including eLearning, Standard Operating Procedures, and webinars. Creates and updates resources to train and support learners on how to use technology for professional development.
- Manages community areas within LMS including functionality, appearance, tabs, and settings.
Maintains LMS database, assigns coursework, and reports on course and quiz completion. - Writes and maintains technical procedures and policy documentation to disseminate to 40 employees.
- Analyzes data via LMS to track training, and measure performance to meet organizational objectives.
- Created and maintains SharePoint intranet site with over 200 documents, articles, photographs, links, and more.
- Championed diversity and inclusion initiatives within training content, fostering a more inclusive workplace culture that values different perspectives and experiences.
- Skills: SharePoint · E-Learning · Administrative Assistance · LMS · Articulate Rise · iSpring Suite/Learn
Adult Learning Specialist
QScend Technologies, Inc.
07.2015 - 01.2022
- Led product-focused training for 640 city and county employees in municipalities across the United States. Used unique learning techniques including 1:1 training, group engagement, hands-on practice, and "talk back" practice.
- Supported Administrative learning virtually via Teams webinars for 100 team leaders.
- Developed curricula for different national software trainings tailored to municipal organizations.
- Collaborated with Sales team to improve customer retention. Wrote two corporate magazine articles and co-developed a blog and podcast.
- Championed the adoption of new software tools to further engage learners.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance
Web Content Manager and Community Liaison
Region 15 School District
04.2004 - 07.2015
- Led school district's communications efforts, including creating 7 school websites and an annual school report published to 35,000 community residents.
Education
Bachelor of Arts - Communications, Film History
University of Vermont
Burlington, VT1987
Skills
- eLearning: Articulate Rise, iSpring Suite, Easy Generator
- Audacity
- Camtasia, Movavi
- Powtoons
- Microsoft SharePoint
- Microsoft Excel
- Learning Strategies
- System Administration
- User Support
- Software Management
- Customer Relationship Management(CRM)
- Administrative Assistance
Timeline
Training Lead, LMS Admin, and Employee Engagement
Walker Healthforce
01.2022 - Current
Adult Learning Specialist
QScend Technologies, Inc.
07.2015 - 01.2022
Web Content Manager and Community Liaison
Region 15 School District
04.2004 - 07.2015
Bachelor of Arts - Communications, Film History
University of Vermont
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