Open To Work
Karen Kirkholt Vazquez
Queens
Work Preference
Summary
Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
1
1
Certification
3
3
years of post-secondary education
8
8
years of professional experience
Work History
Soldering machine operator
Cox and Company
Plainview
05.2026 - Current
- Operated K.I.S.S 103 selective soldering machine to meet production standards and safety protocols.
- Monitored equipment for malfunctions and performed basic troubleshooting.
- Assisted in maintaining a clean and organized work environment.
- Upheld IPC-610 class 3 standards on through-hole soldering points
- Inspected solder joints for quality and consistency during production.
- Identified issues in soldering processes and reported them promptly.
- Utilized rework techniques such as desoldering and soldering with hot air, wave solder, manual soldering iron and other methods as needed.
- Reviewed blueprints and schematics for accuracy prior to assembly operations.
Assembly Technician
Inission AS
Løkken verk
05.2023 - 12.2024
- Assembled electronic components following precise specifications and quality standards
- Collaborated with team members to streamline assembly processes and improve efficiency.
- Conducted electrical tests on circuit boards and components for quality assurance.
- Operated testing equipment like oscilloscopes and multimeters
- Followed safety protocols while handling electronic devices during testing procedures.
- Utilized computer software and hardware to analyze, collect and compile test data.
- Performed troubleshooting and repair of electronic components to the component level using schematics, diagrams, and technical manuals.
IT Support Specialist
Washington Mills
Gjølme
08.2021 - 04.2023
- Provided technical support for hardware and software issues across multiple departments.
- Assisted users with troubleshooting network connectivity and system performance problems.
- Configured and installed desktop computers, printers, and peripheral devices effectively.
- Maintained and updated IT documentation for processes and user guides consistently.
- Collaborated with team members to implement software updates and security patches timely.
- Served as first point of contact for incoming technical service calls and emails.
- Created and implemented new troubleshooting processes, improving efficiency and customer satisfaction while reducing costs.
Help Desk Technician
Bitfix
01.2018 - 01.2019
- Provided technical support for hardware and software issues to end-users.
- Diagnosed and resolved network connectivity problems across various systems.
- Assisted in managing help desk ticketing system for efficient issue tracking.
- Built and configured custom made desktop computers for customers
Education
CompTIA Network+ - Network+
CompTIA
01.2026 - 06.2026
Computer And Electronics Technician - Computer And Electronics
Meldal Vocational School
Løkken Verk, Norway 08.2018 - 07.2021
Skills
- Selective soldering
- Quality inspection
- Electrical testing
- Equipment troubleshooting
- Hardware installation
- Network configuration
- System administration
- Remote support
- Problem solving
- Effective communication
Languages
Norwegian
Native/ Bilingual
English
Professional
Certification
- Certified computer and electronics technician, skilled within desktop computer and micro electronics
Timeline
Soldering machine operator
Cox and Company
05.2026 - Current
CompTIA Network+ - Network+
CompTIA
01.2026 - 06.2026
Assembly Technician
Inission AS
05.2023 - 12.2024
IT Support Specialist
Washington Mills
08.2021 - 04.2023
Computer And Electronics Technician - Computer And Electronics
Meldal Vocational School
08.2018 - 07.2021
Help Desk Technician
Bitfix
01.2018 - 01.2019