Karen Kopesky
Sussex,NJ
Summary
Skilled Credit Manager administers credit operations and account management. Top strengths in data analysis, collections and both verbal and written communication. Over 30 years of experience supporting financial needs for organizations within wholesale and service industry.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Credit & Collections Manager
Isolatek International
Stanhope, NJ
06.2022 - Current
- Review credit-worthiness of new and existing customers
- Manage and monitor collections of receivables
- Determine action to take in collection of past due accounts
- Responsible for the control and timely release of all orders for shipment on open account
- Obtain all legal protections pre-liens
- Interface with customer service, sales, billing, logistics and accounting
- Manage relationships with external vendors
- Directly responsible for handling all International Credit and Collections for Mexico ,IIE, Canada and our international accounts
- Perform review for Bad Debt
- Report unusual problems and conditions to CFO
- Supervise and provide direction and guidance to the department staff
Credit & Collections Manager
Accredited Lock & Door Hardware Co
Secaucus, NJ
01.1995 - 06.2022
- Managed reporting, documentation and recordkeeping requirements for department.
- Conducted investigations and in-depth evaluations of customers for creditworthiness and potential risk factors.
- Reviewed accounts for signs of fraud and non-payment issues.
- Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
- Resolved problems and maintained positive cash position, achieving recognition across organization for having insight, due diligence and precision skills.
- Gathered information related to assessment of annual bad debt to carry out in-depth reviews.
- Submitted delinquent accounts to collections department or outside resources.
- Applied deep understanding of industry best practices and legal requirements to prevent critical incidents.
- Implemented new initiatives, which resulted in quicker payments and better turnaround times to resolve customer issues.
- Evaluated business practices and loan procedures to assess risk and develop mitigation plans to protect business operations and assets.
- Created standard operating procedures and delivered training to credit personnel to improve operational efficiency.
Education
Bachelor of Arts - Psychology
Montclair State University
12.1989
Skills
- Fraud understanding
- Performance improvements
- Credit evaluations
- Authorizations knowledge
- Policy development
- Risk assessments
- Research and due diligence
- Client relationship management
- Employee training
- Excels in team leadership
- Collections
- Accounts Receivable Management
- training
- team building
- managment
- worked with Microsoft Excel Outlook and numerous online platforms
- B2B Collectionss, B2C Collections SaaS, ACH Debits/Credits
- Cash Flow Management
- Sales Support
- Customer Service
- Customer relationship development
Affiliations
-Run a small business Hobby farm that rescues animals and caters to children for birthday parties and visits to our farm to spend time with farm animals and learn about them
Accomplishments
- Lowered numbers on our Aging
- Created highly effective Credit CardSystem that significantly impacted efficiency and improved operations and save the company thousands a month
- Consistently maintained high customer satisfaction ratings.
- Able to handle all billing programs for our customers so we could be paid sooner
Additional Information
Fast learner
Dedicated employee
Able to deal with all levels of Management
Certification
- NJ Notary
References
References available upon request.
Timeline
Credit & Collections Manager
Isolatek International
06.2022 - Current
Credit & Collections Manager
Accredited Lock & Door Hardware Co
01.1995 - 06.2022
Bachelor of Arts - Psychology
Montclair State University
Similar Profiles
Rod Manuel CastilloRod Manuel Castillo
Technical Support and Field Service Manager at ISOLATEK INTERNATIONALTechnical Support and Field Service Manager at ISOLATEK INTERNATIONAL
ANNE SANDLERANNE SANDLER
Art Teacher at South Bronx International Charter School for International Cultures and the ArtsArt Teacher at South Bronx International Charter School for International Cultures and the Arts
Frederic SanchezFrederic Sanchez
BILINGUAL PROGRAM MANAGER at CARREFOUR INTERNATIONAL / CROSSROADS INTERNATIONALBILINGUAL PROGRAM MANAGER at CARREFOUR INTERNATIONAL / CROSSROADS INTERNATIONAL
Jennifer LemondsJennifer Lemonds
HR Director at Daughters of IsraelHR Director at Daughters of Israel
Mark AzzolinoMark Azzolino
Maintenance Crew Member at Mountain Shadows Lake AssociationMaintenance Crew Member at Mountain Shadows Lake Association