Summary
Overview
Work History
Education
Skills
Timeline
Generic
KAREN LABONTE

KAREN LABONTE

Granite Falls

Summary

Dedicated and Responsible Cashier- experienced in high-end retail business. Professional and friendly with outstanding customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. I would like to utilize my years of customer service, and experience with an open mind in learning new skills to best serve the customers.

Overview

28
28
years of professional experience

Work History

Cashier

Rite Aid
09.2020 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.

School Bus Driver

Lake Stevens School District
10.2007 - 06.2020
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Maintained Washington State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Obeyed federal, Washington State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.

Administrative Office Assistant

Express Personnel for Coast Management
03.2007 - 04.2007
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Performed research to collect and record industry data.
  • Assisted coworkers and staff members with special tasks on daily basis.

Office Assistant

Terra Resource Group for PDI
11.2006 - 12.2006
  • Edited and proofread documents for accuracy and completeness.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Utilized office management software to record and track customer information.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Satellite-Sales Specialist/Customer Services

AT&T Wireless/ Cingular
10.1997 - 08.2006
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Provided first-rate service to all customers and potential customers.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Consulted with businesses to supply accurate product and service information.

Education

Bachelor of Arts - Criminal Justice Administration/ Business Administration

Columbia College
Marysville, WA
01.2014

Office Management Degree - undefined

Business Computer Training institute
Bellevue, WA
01.1992

High School Diploma - undefined

Naches High School
Naches, WA
01.1983

Skills

  • Returns processing
  • Product restocking
  • Drawer balancing
  • Cash handling and management
  • Conflict resolution
  • Currency counting
  • Liquor regulations and compliance
  • Regulatory compliance
  • Time management skills

Timeline

Cashier

Rite Aid
09.2020 - Current

School Bus Driver

Lake Stevens School District
10.2007 - 06.2020

Administrative Office Assistant

Express Personnel for Coast Management
03.2007 - 04.2007

Office Assistant

Terra Resource Group for PDI
11.2006 - 12.2006

Satellite-Sales Specialist/Customer Services

AT&T Wireless/ Cingular
10.1997 - 08.2006

Office Management Degree - undefined

Business Computer Training institute

High School Diploma - undefined

Naches High School

Bachelor of Arts - Criminal Justice Administration/ Business Administration

Columbia College

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