Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Landgraff

Gilbert,AZ

Summary

Detail oriented candidate seeking to fulfill a role within a reputable salon in Bali, where she can utilize her gifted communication skills, organizational strength, and ability to multi-task with a friendly approach. Believes that a willingness to learn and an emphasis on team-work are essential qualities of a reputable company. Specializes in premium efficiency and an energetic, results oriented drive. With over 24 years in the customer service industry, she possesses the qualities and known responsibilities for a position with your company. Cosmetology Specialist focused on maximizing authentic success through effective use of Blonding, Hair Extensions and Color Correction abilities. Top-notch communicator with excellent time management, administrative and customer service skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Hairdresser, Blonde Specialist

Mane Alchemy, PLLC
10.2016 - Current
  • I've owned my own hairdressing business in Arizona part time and full time since 2016.
  • Built and managed relationships with key clients and partners to drive growth.
  • Over the years I've continued my education, focusing on Blonding techniques and honing my skills specializing in Blonde hair.
  • I generalize in offering Women's hair services only.
  • My background includes Aveda, Bumble & bumble, Toni & Guy, Moroccan oil, Surface, Leaf & Flower, Wella Professional.
  • With numerous continued education classes to include: Surface Professional ongoing education, Surface Pure Color certification, Surface Awaken system certification, The Boho Blonde transformation certification, Shine line for vivids color placement certification, a one on one course in hair extensions technique with Jessica Sue, and a online hair extensions course with Dreamcatchers.
  • I focus on scalp and hair health and am continuously attempting to be conscientious about the quality of hair products I carry.
  • Developed strong client relationships through consistent communication and attentive service.
  • Interpreted clients' needs and introduced services to fit specific requirements.

Driver

Packages LLC
10.2019 - 03.2020
  • As a delivery driver, I would deliver packages to homes, retail locations, and other delivery locations
  • In order to meet promised delivery times, I efficiently sort and prepare my delivery route, to include loading my delivery van at the beginning of every shift with up to 300 packages
  • Use of a hand-held technology device manages my delivery progress and I would navigate through cities via GPS
  • Sometimes delivering a package directly to a customer, which means interacting in a positive and a professional manner at all times
  • At the end of daily completed routes, I would return to my dispatcher and warehouse to close out my route daily
  • I was responsible for upholding the highest amount of safety while driving the company owned vehicle.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.

Food & Nutrition Assistant Manager

Chandler Unified School District
09.2018 - 07.2019
  • In addition to cashier daily functions, duties include: taking responsibility to perform other employee's daily duties in absence of an employee, such as food preparation from breakfast through lunch, efficiently working the pizza station, knowledge of every other employee's side work, and stepping into position in the absence of my manager
  • Accurately performing cashier duties to include account payment by students, collection/money handling through the end of the day, responsible for opening and closing my own cash drawer, responsible for accurate verification of all cashier's drawers, preparing daily foods following food handler's guidelines, washing and sanitizing work areas and dishes on a daily or weekly basis following food workers guidelines, washing and sanitizing daily dishes, performing any job-related duties asked by my manager
  • Maintaining a respectful relationship with students, parents, and the Chandler School District community.
  • Assisted with preparation and serving of food in line with established nutrition guidelines.
  • Maintained inventory levels of food supplies while adhering to budget constraints and minimizing waste.
  • Assisted in maintaining a clean and organized kitchen, adhering to food safety regulations.
  • Maintained food and sanitation standards to prevent food-borne illness and promote health.

Food And Nutrition Cashier

Chandler Unified School District
12.2017 - 09.2018
  • Accurately performing cashier's duties to include account payment by students, collection/money handling through the end of the day, responsible for opening and closing my own cash drawer, preparing daily foods following food handler's guidelines, washing and sanitizing work areas and dishes on a daily or weekly basis following food workers guidelines, performing any job-related duties asked by my manager, maintaining respectful relationships with students, parents, and the Chandler School District community.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Operated cash register to record transactions accurately and efficiently.

Cosmetologist

The Sage Tree, An Aveda Salon.
04.2013 - 08.2014
  • I performed general salon services such as hair cutting, hair coloring, hair styling, manicures, pedicures, make-up application, facials, and am certified with Novalash for eyelash extensions
  • I performed general cleaning and sanitizing duties daily to ensure client safety
  • Operated a register with cash and credit/debit card handling daily
  • Proficient use of salon booking software known as Millennium
  • My average retail sales were beyond the national salon average, consistently over 15%.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.

Room Service

Banner Gateway Medical Center
05.2012 - 01.2013
  • I assembled and checked patient room service orders in the kitchen
  • I then delivered food trays to patients in a timely manner, verified the patient's name and date of birth
  • I performed various kitchen duties such as food preparation for cold serviced items which included wrapping and dating foods to maintain freshness
  • I performed general stocking of food, beverage, and food service goods for the next shift
  • I worked in food service and as a salad maker in the public and employee cafeteria in a courteous and friendly manner.
  • Streamlined room service operations for increased efficiency and improved guest experience.
  • Expedited room service orders, maintaining high standards of quality and presentation.
  • Trained new team members on room service procedures, fostering a supportive work environment.

Education

Cosmetology -

Penrose Academy
Scottsdale, AZ
08.2011

High School Diploma -

Mountain View High School
Mesa, AZ
05.2000

Skills

  • Dependable
  • Customer service
  • Problem-solving abilities
  • Attention to detail
  • Multi-tasking and educating clients
  • Outstanding people skills
  • Ability to learn extremely quick
  • Balayage technique
  • Color Correction
  • Hair extensions
  • Continuing education
  • Chemical safety
  • Appointment Scheduling
  • Cleaning and sanitizing

Certification

  • Boho Blonde Transformation (AUS) Training - Online, 6 hours.
  • Shine line vivids certification Training - Online, 2 hours.
  • Arizona State Cosmetology License - 2011-current.
  • Aveda PK Training - 2013-2014

Timeline

Driver

Packages LLC
10.2019 - 03.2020

Food & Nutrition Assistant Manager

Chandler Unified School District
09.2018 - 07.2019

Food And Nutrition Cashier

Chandler Unified School District
12.2017 - 09.2018

Hairdresser, Blonde Specialist

Mane Alchemy, PLLC
10.2016 - Current

Cosmetologist

The Sage Tree, An Aveda Salon.
04.2013 - 08.2014

Room Service

Banner Gateway Medical Center
05.2012 - 01.2013

Cosmetology -

Penrose Academy

High School Diploma -

Mountain View High School

Similar Profiles

CREATE PROFILE
Karen Landgraff