Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Karen LaPlante

Brooklyn,NY

Summary

Highly experienced hospitality and customer service professional who excels at relationship building. Effective at networking with other community organizations and growing positive participation. Able at listening, problem solving, and conflict resolution.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Self Employed, Custom Mending & Design

KR Chandler Mending
05.2020 - Current

Custom fabric repair specializing in visible mending and darning. Collaborate with non-profit organizations and small business on community events. Developed and maintained effective working relationships with clients. Featured in Making Magazine.


Sales Person

Wood Thrush/ Windfall Farm
09.2018 - Current

Assisting the Upper West Side Farmer's Market community make their weekly vegetable selections. Explaining the farm's no-spray farming techniques, the positive environmental impact, and the vast selection of produce. Help cultivate strong relationships between customers, other vendors, and Wood Thrush Farms.


Head Server

Reynards
09.2013 - 03.2015

Facilitated a welcoming environment for guest. Had a vast knowledge of a highly detailed daily changing menu, that included small farms and heirloom produce. Trained new employees in menu food items, wine, and the restaurants farm to table culture.

Assistant Sommlier

Pearl & Ash
12.2012 - 09.2013

Conducted comprehensive wine tastings for guests. Organized staff educational classes on niche wines, the regions, varietals, and growers as well as proper bottle service. Attended wine tastings with small producers and helped bring their product to a wider audience. Managed a cellar inventory of 1,500+ bottles.

Education

Associate of Arts - Occupational Studies

Le Cordon Blue of Culinary Arts
San Francisco
09.2005

Skills

  • Excellent Communication Skills
  • Good at building interpersonal relationships
  • Proficient at Microsoft Word & Excel
  • Good organizational skills
  • Proactive problem solver
  • Design

Certification

  • Sommelier, Court of Master Sommeliers - 2005

Volunteer Work

PA Board p369k, September 2001- Present

South Brooklyn Mutual Aide, April 2020- November 2020

Edible Schoolyard NYC, September 2017- August 2018

Timeline

Self Employed, Custom Mending & Design

KR Chandler Mending
05.2020 - Current

Sales Person

Wood Thrush/ Windfall Farm
09.2018 - Current

Head Server

Reynards
09.2013 - 03.2015

Assistant Sommlier

Pearl & Ash
12.2012 - 09.2013

Associate of Arts - Occupational Studies

Le Cordon Blue of Culinary Arts
Karen LaPlante