Karen Lee
Millen,GA
Summary
. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Hardworking employee enthusiastic about learning commerical truck driving field inside and out. Bringing hardworking nature, clean driving record and solid work history.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Bohler Family Practice
07.2020 - 11.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Certified Medical Assistant
Statesboro Family Practice
07.2019 - 06.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
Customer Service Supervisor
Walmart Supercenter
06.2012 - 04.2017
- Responded to customer requests with friendly, knowledgeable service and support.
- Completed documentation and logs each day and generated weekly reports detailing activities.
- Coordinated department schedules to maximize coverage during peak hours.
- Evaluated interactions between associates and customers to determine areas in need of improvement.
- Reviewed customer service issues to drive continuous improvement initiatives.
- Directed training of new team members and mentored each to promote productivity, accuracy and friendly service.
- Greeted and helped guests at busy retail store doing in monthly business.
- Assisted customers with prompt and polite support in-person and via telephone.
- Stocked and replenished merchandise according to store merchandising layouts.
- Trained new sales associates each quarter.
- Liaised with customers, management and sales team to meet customer needs.
- Coached employees through day-to-day work and complex problems
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Monitored front areas so that questions could be promptly addressed
Education
Commerical Truck Driving - CDL
Ogeechee Technical College
Statesboro, GA10.2023
Medical Assisting - Medical
Ogeechee Technical College
Statesboro, GA2019
Skills
- Clerical support
- Skilled in [Software]
- DOT Compliance
- Dependable and Reliable
- Clean MVR
- Valid Class A Driver's License
Certification
- CPR certified through American Heart Association
- BLS
- Class A CDL
Experience
January 2019 to May 2019 Statesboro, GA
Mama Doc Pediatrics Clinic
Medical Assistant (Clinical Site)
Absorbed and performed Medical Assisting duties
Scheduled patient appointments
Prepared patients to see the Physician
Prepared patients charts
Timeline
Certified Medical Assistant
Bohler Family Practice
07.2020 - 11.2023
Certified Medical Assistant
Statesboro Family Practice
07.2019 - 06.2020
Customer Service Supervisor
Walmart Supercenter
06.2012 - 04.2017
Commerical Truck Driving - CDL
Ogeechee Technical College
Medical Assisting - Medical
Ogeechee Technical College