Karen Leonard
Huntsville
Summary
Looking to apply knowledge and expertise to contribute to business sustainability and growth.
Overview
5
5
years of professional experience
Work History
Store Manager
Community Choice Financial Inc. (Title Max)
02.2025 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Tax Preparation; prepare tax returns for individuals who have a current Title Loan.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Collection calls; call late payers to notate account for when they will be able to make payment.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Interacted well with customers to build connections.
- Title loans; appraisals, power of attorney, applications to send to corporate for final approval amount of loan.
Leadership Team Member/Assistant Manager
Amazon
01.2022 - 01.2025
- Mentored and guided employees to foster proper completion of assigned duties.
- Assisted with new hire processing and existing training programs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Motivated employees by recognizing individual achievements which contributed to overall company success.
Cashier/Merchandiser/Supervisor
Ross Dress for Less
12.2020 - 01.2022
- Greeted customers entering store and responded to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns and refunds.
- Stocked and displayed merchandise as required.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Supervised merchandising team, ensuring efficient task and deadlines are met.
Education
Bachelors In Science - Business Administration And Management
The University of Alabama in Huntsville
Huntsville, AL08.2025
Associate Of Science - General Studies
Calhoun Community College
Huntsville, AL08.2023
Skills
- Customer Service
- Workflow Planning
- Inventory Control
- Account Management
- Financial Management
- Business Management
- Cash Handling
- Card Transactions
- Collection Calls
- Payment Reminders
- Consumer Lending
- Sales and Marketing
- Attention to Detail
- Professional Communication
Timeline
Store Manager
Community Choice Financial Inc. (Title Max)
02.2025 - Current
Leadership Team Member/Assistant Manager
Amazon
01.2022 - 01.2025
Cashier/Merchandiser/Supervisor
Ross Dress for Less
12.2020 - 01.2022
Bachelors In Science - Business Administration And Management
The University of Alabama in Huntsville
Associate Of Science - General Studies
Calhoun Community College
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