Karen Lewis
Texarkana,Arkansas
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings.
Overview
1
1
year of professional experience
Work History
Farm Work
Clay Smith
2022.05 - 2022.07
- Communicated daily with job site supervisor to discuss milestones and update project schedule.
- Coordinated movement of materials and equipment to job sites.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Planned and executed work with proper tools and materials to maximize efficiency.
- Followed protocols and stayed organized to provide personal and teammate safety.
Three Chicks Feed and Seed
Angie Watson
2022.03 - 2022.05
- Performed repairs and preventive maintenance on equipment and property.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
- Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
Host
On The Border
2021.04 - 2021.07
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Accommodated special seating requests for guests to enhance satisfaction.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Associate of Applied Science - Business
Murray State College
Tishomingo, OK05.2024
High School Diploma -
Fouke High School
Fouke, AR05.2022
Skills
- Woodworking Techniques
- Quality Control
- Detail Orientation
- Time Management
- Problem Solving
- Physical Stamina
- Team Coordination
- Client Relations
- Attention to Detail
- Dining Area Maintenance
- Server Support
- Customer Service
- Complaint Handling
Rodeo
I am a college rodeo student. I have qualified to go to vegas for a huge roping this year but decided not to go. I have one two saddles and over 20 buckles and different awards.
Timeline
Farm Work
Clay Smith
2022.05 - 2022.07
Three Chicks Feed and Seed
Angie Watson
2022.03 - 2022.05
Host
On The Border
2021.04 - 2021.07
Associate of Applied Science - Business
Murray State College
High School Diploma -
Fouke High School