Summary
Overview
Work History
Education
Skills
Certification
Personality Traits
<Enter your own>
Timeline
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Karen Liu

Pittsburgh,PA

Summary

Dynamic Senior Operations Manager with a proven track record at TE Connectivity, driving revenue growth and operational excellence. Expert in supply chain management and strategic leadership, achieving $50M+ in NPI revenue and enhancing ECE metrics significantly. Adept at fostering team development and implementing cost reduction strategies to optimize performance.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Senior Operations Manager

TE Connectivity
07.2024 - Current
  • Spearhead China+1 strategy, aligning product and operational strategies with SBT leaders for PBL and IOT/Edge operations.
  • Develop 5-year PBL strategy, targeting revenue growth from $300M (FY26) to $600M (FY29).
  • Lead tariff mitigation initiatives and manage day-to-day PBL operations as virtual plant GM, owning P&L.
  • Achievements:
  • FY25 YTD revenue of $180M, forecasting $249M with $100M margin.
  • Improved quality (445 PPM), on-time delivery (93%), and ALT (18 days YTD).
  • Achieved 8% cost savings through strategic sourcing.
  • Drove NPI launches (100 projects, $35M YTD revenue, $100M FY26 forecast).
  • Qualified TE as an HPE supplier for optic transceivers, collaborating with CTO and BD teams.
  • Enhanced global organization across China, Taiwan, Japan, Malaysia, India, and Mexico.

Plant General Manager, TEPEN & Senior Operations Manager

TE Connectivity
01.2023 - 07.2024
  • Led integration of TEPEN (acquired from Laird Electronics) into TE systems, standardizing processes and instilling TE core values.
  • Developed TEPEN’s vision and strategy, targeting $100M annual revenue for antenna and cable production.
  • Built EHS culture from scratch, achieving zero incidents since April 2023 and 100% machine guarding compliance.
  • Implemented TEOA, achieving Star Level 3 by June 2024 through Kaizen and lean workshops.
  • Achievements:
  • Improved gross margin from 44% ($47M revenue, 2022) to 51% ($27M revenue, 2024).
  • Enhanced ECE metrics: STR from 64% to 94%, inventory turns from 3 to 8, lead time from 187 to 67 days.
  • Secured $50M+ in NPI revenue (Meraki, CAT, Aruba projects).
  • Optimized organization, reducing conversion costs and building talent pipelines (e.g., Operations Manager promoted to Plant GM).
  • Cultivated TE core value culture, improving EVC from 61 (2023) to 71 (2024).
  • Advanced PBL strategy, including China+1 supplier development (5 SEA suppliers, 1 Indian supplier operational).

Senior Operations Manager

Tyco Electronics
01.2019 - 12.2022
  • Managed PBL as a virtual plant, overseeing P&L, ECE, productivity, and talent engagement for 180+ suppliers (70% Asia-Pacific).
  • Led end-to-end product and supplier management, from DFM to EOL, ensuring a dynamic supplier pool.
  • Achievements:
  • Increased billing by 40% and gross margin by 42% since 2019.
  • Improved quality by 50% and employee engagement index to 91.
  • Developed global team across China, Taiwan, and India, with plans for North America expansion.
  • Formulated 3-5 year business plans, including WIGs and should-cost analysis for continuous cost reduction.

Supply Chain Manager

TE GD
01.2007 - 01.2019
  • Led planning, procurement, logistics, and warehouse functions, bridging customer demand and plant supply.
  • Implemented TEOA tools (supermarket, one-piece flow, FIFO), earning gold awards for STR and inventory turns.
  • Achievements:
  • Optimized logistics with waterspider system, reducing material handling costs.
  • Improved warehouse space utilization, lowering material burden.
  • Delivered first-class ECE performance through process monitoring and MRP alignment.

Planning Manager

TE GD
01.2001 - 01.2007
  • Progressed from Planner to Planning Manager, managing production and materials planning for complex products.
  • Built strong reputation for accountability and capability across TE globally.

Assistant to General Manager

TE GD
10.1999 - 01.2001
  • Supported GM with administration, NPI follow-ups, cost reviews, and KPI reporting to BU leaders.

Assistant to General Manager

GZ MaK Diesel Engine Co. Ltd.
07.1997 - 09.1999
  • Organized board meetings, prepared GM reports, and collected functional KPIs for a Sino joint venture.

Education

MBA -

University of Management and Technology
01.2008

Bachelor’s Degree -

Hunan Engineering Institute
01.1997

Skills

  • Data analytics
  • Supply chain management
  • Project management
  • Profit and loss management
  • Lean manufacturing
  • Tariff mitigation
  • Supplier relationship management
  • Process optimization
  • Inventory control
  • Operational strategy
  • Problem solving
  • Change management
  • Productivity enhancement
  • Business planning
  • Cost reduction strategies
  • Stakeholder engagement
  • Operations oversight
  • Goal achievement
  • SAP proficiency
  • Financial acumen
  • Strategic leadership
  • Team development

Certification

  • CPMS Certified
  • ILT Certified

Personality Traits

  • Innovative
  • Results-Driven
  • Strategic Thinker
  • Collaborative

<Enter your own>

Title: Senior Operations Manager

Timeline

Senior Operations Manager

TE Connectivity
07.2024 - Current

Plant General Manager, TEPEN & Senior Operations Manager

TE Connectivity
01.2023 - 07.2024

Senior Operations Manager

Tyco Electronics
01.2019 - 12.2022

Supply Chain Manager

TE GD
01.2007 - 01.2019

Planning Manager

TE GD
01.2001 - 01.2007

Assistant to General Manager

TE GD
10.1999 - 01.2001

Assistant to General Manager

GZ MaK Diesel Engine Co. Ltd.
07.1997 - 09.1999

MBA -

University of Management and Technology

Bachelor’s Degree -

Hunan Engineering Institute

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