Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic

KAREN L. KUNDINGER

Maitland,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to increase reimbursement and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Local Reimbursement Director

Florida Hospital
11.2017 - Current
  • Support for claims, revenue cycle and reporting.
  • Coordinated training to enhance staff competencies and improve revenue.
  • Analyzed denial and adjustment data to identify trends and provide recommendations to leadership & providers for improvement.
  • Facilitated cross-functional collaboration for improved decision-making processes within my service lines.

Assistant Director, Graduate Medical Education

Florida Hospital
01.2013 - 11.2017
  • Led cross-functional teams to develop and implement strategic initiatives, enhancing operational efficiency.
  • Designed and executed training programs for new and existing staff, increasing team competency and performance.
  • Monthly Patient Safety Drills for practices with 100% of staff/provider participation.
  • Ebola Project – Training/Return Demonstration for 300 staff/providers
  • MU Reporting 95% of EP's attested for 2013 – 2015

Special Projects/Subject Matter Expert

Florida Hospital
05.2015 - 02.2017
    • Provide support for Epic 2014 Upgrade and Athena transition, SME for Cerner Practice Management data collection and design
    • Project Lead for successful Athena transition (Staff/provider access & security, training, patient portal/patient access, and support for revenue) for Florida Hospital owned practices.
    • Managed project to assure 100% of Florida Hospital Employed Providers completed ICD10 Training prior to CMS Transition

Assistant Director Clinical Operations/Epic Ambulatory Administrator, Graduate Medical Education

Florida Hospital
01.2008 - 01.2013
  • Provided leadership for all Epic activities, including upgrades, enhancements, ePrescribing and Quest Interface implementations. Managed Epic build/support team, including analysts, trainers and database administrator. Assist with design and move of physician offices. Continued oversight of Clinical Operations.

Education

MSM - Healthcare Administration

New England College
Henniker, NH
12.2008

BS - Nursing

Florida Southern College
Orlando, FL
12.1986

AS - Nursing

Southern College
Collegedale, TN
12.1981

Skills

  • Critical thinking and decision making
  • Execute strategic decisions
  • Effective collaboration skills
  • Problem analysis and solution
  • Collaborate effectively with healthcare professionals
  • Team leadership
  • Operational efficiency management
  • Effective issue management
  • Collaborative team development
  • Effective verbal communication
  • Strategic decision-making

Certification

Registered Nurse License (Current) – Florida

CPC Certification (Current)

Training

  • HFMA Certified Revenue Cycle Representative 7.14.2025
  • Epic Resolute Professional Billing Administration Certification 11.17.2023
  • EpicCare Ambulatory Certification 1.1.2025
  • CPC Certification
  • Patient-Centered Medical Home Content Expert Training and Certification

Timeline

Local Reimbursement Director

Florida Hospital
11.2017 - Current

Special Projects/Subject Matter Expert

Florida Hospital
05.2015 - 02.2017

Assistant Director, Graduate Medical Education

Florida Hospital
01.2013 - 11.2017

Assistant Director Clinical Operations/Epic Ambulatory Administrator, Graduate Medical Education

Florida Hospital
01.2008 - 01.2013

BS - Nursing

Florida Southern College

AS - Nursing

Southern College

MSM - Healthcare Administration

New England College

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