KAREN L OERTER
Ellicott,CO
Summary
Experienced Commercial Property Manager with a strong background in property oversight, lease negotiations, and tenant relations. Proven ability to implement quality assurance standards and resolve customer complaints effectively. Expertise in financial management, lease review, strategic planning, and team leadership, resulting in enhanced property value and customer satisfaction. Successfully established efficient processes and solid client relationships in previous roles.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Airport Properties Specialist I
Colorado Springs Airport
Colorado Springs, CO
11.2023 - 02.2025
- Drafted licenses, permits, agreements, and contracts related to airport operations.
- Oversaw tenant improvements and monitored project requests for compliance.
- Acted as liaison between airport management and tenants to facilitate communication.
- Conducted tenant compliance inspections and ensured adherence to safety regulations.
- Assisted finance department with purchase orders and invoice payments.
- Implemented process improvements to enhance efficiency and reduce operational costs.
- Maintained positive working relationships with staff and organized regular meetings.
- Utilized document management system to keep files updated and accessible.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Updated and maintained databases with current information.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Worked effectively in team environments to make the workplace more productive.
Commercial Portfolio Manager
Griffis/Blessing, Inc.
Colorado Springs, CO
10.2022 - 07.2023
- Oversaw financial and value analysis for all assigned properties.
- Conducted monthly financial performance analyses, submitting reports to property owners.
- Approved administrative, maintenance, utility, tax, and capital improvement bills.
- Managed lease analyses for commercial properties, including big box retailers.
- Developed business plans and annual operating budgets with detailed documentation.
- Supervised tenant improvements and building modernization projects for contract compliance.
- Trained colleagues on Skyline software, implementing comprehensive training programs.
- Maintained market trend awareness to assess local economic impacts on property values.
Real Estate Specialist
UCHealth
Colorado Springs, CO
01.2018 - 10.2022
- Led real estate lease, acquisition, and disposition negotiations in southern Colorado region.
- Collaborated with brokers and appraisal companies to support transaction processes.
- Trained colleagues on AMT Direct software, enhancing operational efficiency.
- Engaged legal counsel for review and approval of real estate matters.
- Conducted market trend analysis to maximize profits and identify investment opportunities.
- Created impact analysis reports delivered to key stakeholders and clients.
- Managed monthly payments for all real estate-related expenses, ensuring compliance.
- Coordinated with Facilities, Design, and Construction teams for operational needs.
Community Association Manager
MSI, LLC
Colorado Springs, CO
02.2013 - 12.2017
- Served as primary contact for 1,424 homeowners regarding community matters.
- Facilitated relationships with builders, developers, board members, and homeowners.
- Developed and maintained detailed knowledge of community governing documents and financials.
- Prepared and submitted six initial annual budgets to associations.
- Initiated and managed contracts between the association and contractors.
- Conducted weekly inspections of each community to assess conditions and violations.
- Created newsletters and correspondence for all aspects of association communication.
- Collaborated with board members on budget creation for operating expenses.
Commercial Portfolio Manager
Griffis/Blessing, Inc.
Colorado Springs, CO
03.2000 - 02.2011
- Oversaw all aspects of assigned properties, ensuring financial performance and value enhancement.
- Conducted monthly financial analyses and submitted operating reports to owners.
- Negotiated lease agreements with tenants, ensuring compliance with regulations.
- Trained staff on Skyline software, enhancing operational efficiency across the organization.
- Managed day-to-day operations of commercial properties, responding promptly to tenant inquiries.
- Supervised tenant improvements and building modernization to elevate property standards.
- Developed and monitored budgets, maintaining strict adherence to financial constraints.
- Collaborated with vendors for services including maintenance, landscaping, and security.
Education
Certification - Real Estate
Pikes Peak Community College
Political Science, Industrial Technology
Purdue University
Skills
- Tenant relations and compliance
- Financial analysis
- Database management
- Customer service
- Team building
- Proficient in multiple property management software
- Budget development
- Contract administration
- Asset management
- Lease administration
- Financial budgeting and reporting
- Operations management
Affiliations
- CASA Volunteer with El Paso County, Colorado.
Accomplishments
- Start Performer with Griffis Blessing 3 years in a row.
- Best Commercial Property with Griffis Blessing 2 years.
- Teamwork and Continuous Improvement Achievement with MSI.
Certification
- Inactive Colorado Real Estate License
- Current CPR and First Aid Certification
References
References available upon request.
Timeline
Airport Properties Specialist I
Colorado Springs Airport
11.2023 - 02.2025
Commercial Portfolio Manager
Griffis/Blessing, Inc.
10.2022 - 07.2023
Real Estate Specialist
UCHealth
01.2018 - 10.2022
Community Association Manager
MSI, LLC
02.2013 - 12.2017
Commercial Portfolio Manager
Griffis/Blessing, Inc.
03.2000 - 02.2011
Certification - Real Estate
Pikes Peak Community College
Political Science, Industrial Technology
Purdue University
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