KAREN LOPEZ

*Assist cashiers with questions regarding payments.

*Respond to questions and requests regarding payments over the phone and in person.

*Update accounts with necessary adjustments.

*Receive and record payments via Paymentus, Lockboxes, Automatic Bank Drafts, and government assistance (LIHEAP-LIWAP)

*Prepare various special and recurring reports

*Managing petty cash

*Ensure daily balancing of cash drawer

*Prepare bank deposits

*Use 10-key calculator for totals on checks

*Customer service

*Verify customer account data

*Multitasking

*Bilingual

*Assist customers with payments

*Balance cash drawer with settlement report

*Use 10-key calculator for totals on checks

*Customer service

*Verify customer account data

*Multitasking

*Bilingual

*Provide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment

*Provide administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes

*Plan, organize, and schedule company meetings in the office *Maintain filing system, contact database, employee list, and inventory

*Order and oversee office supplies and food deliveries for group meetings

*Prepare and coordinate deposit activities

*Managing petty cash

*Post and receipt payments

*Assist in mid-month/end of month reporting procedures

*Process credit disputes

*Update patient history, physical exam, and other pertinent health information in the patient

* Monitors the duration of basic lab results and screening procedures.

* Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including but not limited to: 1. Patient medical history and physical exam, 2. Procedures and treatments performed by healthcare professionals, including nurses and physician assistants. 3. Physician-dictated diagnoses, prescriptions and instructions for patient or family members for self- care and follow-up 4. Prepare referral letters as directed by the physician, via dictation or summary of the medical record. Ensure that letters are mailed or faxed on a daily basis to all physicians involved in a patient's care, and with all copies of pertinent reports or tests attached.