Karen Lopez
Hockley,Texas
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Flowchem LLC
07.2024 - 03.2025
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Conducted research for project proposals, compiling information that supported winning bids.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Billing Specialist
Refinery Specialties Inc.
08.2023 - 01.2024
- Creating spreadsheets with information from existing databases
- Transferring, organizing, updating, and verifying data
- Heavy data entry position into documents in a timely manner
- Processing and billing to customer companies with attention to details in every order
Manager
At Home
11.2021 - 08.2023
- Trained and developed individuals in various positions including development of customer relations and adherence to policies
- Handled the coordination of shipping operations and inventory management as shipment lead manager
- Managed the day-to-day operations of the store as well as finances ensuring sales goals were attained
Receptionist
Gonzalez Trucking
06.2019 - 11.2021
- Preformed a variety of administrative and clerical task daily in a timely manner and to the highest standards
- Made sure the entry of office always maintained clean and offered a welcoming environment for all visitors
- Answered incoming phone calls in a professional and friendly manner, while still being able to multi task
Education
Associate of Science - Engineering
Houston Community College
Houston, TX12-2025
Skills
- Detail oriented
- Organized
- Proficient in Microsoft 365, Oracle, SAP
- Calendar management tools
- Charismatic
- Adaptable
- Excellent team management skills
- Ability to work under pressure and limited supervision
- Exceptional communication skills
- Computer skills
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Flowchem LLC
07.2024 - 03.2025
Billing Specialist
Refinery Specialties Inc.
08.2023 - 01.2024
Manager
At Home
11.2021 - 08.2023
Receptionist
Gonzalez Trucking
06.2019 - 11.2021
Associate of Science - Engineering
Houston Community College
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