KAREN LOPEZ
Chula Vista,USA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
SS Vascular
Chula Vista, CA
05.2024 - Current
- Set up and operated radiographic equipment to produce images of designated portions of the body.
- Participated in continuing education activities designed to maintain knowledge base regarding new developments in Cath Lab technology.
- Applied radiation safety measures to protect staff from radiation exposure when operating x-ray equipment.
- Communicated effectively with patients, family members and healthcare team members in order to provide a safe, comfortable environment throughout the procedure.
- Maintained proficiency in use of various types of imaging modalities used within the Cath Lab environment such as digital fluoroscopy, ultrasound, computed tomography, magnetic resonance imaging.
- Maintained sterile technique while setting up tables with necessary supplies and instruments prior to each procedure.
- Assisted physicians in performing diagnostic and interventional cardiac catheterizations, angioplasties, pacemaker and ICD implants, pulmonary embolism treatments, biopsies and other related procedures.
- Provided support services including scrubbing, circulating, monitoring hemodynamic parameters and documenting patient data during procedures.
- Ensured that all records were accurately documented following each procedure.
- Set up equipment to prepare for patient procedures and tests.
- Conducted routine patient check-ins, recording vital signs and updating medical histories accurately.
- Performed laboratory tests, including urinalysis and blood glucose screenings, ensuring accurate results for patient assessments.
- Coordinated with healthcare providers to ensure timely follow-up on patient referrals and diagnostic tests.
- Facilitated communication between patients and medical staff, addressing inquiries and concerns to enhance patient experience.
- Managed inventory of medical supplies, placing orders to ensure availability and prevent shortages in patient care.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Tracked referral request progress and resolved issues to maintain smooth processing.
- Assisted back office patient processes to reduce office wait times.
- Changed dressings on wounds to prevent infection and check for healing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Organized patient charts before each day's clinic sessions began.
- Organized charts, documents and supplies to maintain team productivity.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Documented notes during patient visits.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
FRONT AND BACK OFFICE MEDICAL ASSISTANT
The Neuron Clinic
Chula Vista
11.2022 - 02.2024
- Recording vital signs
- Phone triage
- Administering injections
- Communication skills
- Patient Relations
- Problem Anticipation and Resolution
- Blood and Tissue Collection
- Coordinating Drug Refills
- Dictation and Transcription
- Cleaning and Organizing
- Supply Management
- Multitasking and Prioritization
- Clear Communication
- Routine Laboratory Testing
- Time Management
- Treatment Room Preparation
- Pharmacy Relations
- Procedure Assistance
- Multi-line Telephone System
- Operation
- Social Perceptiveness
- Operating EKG Equipment
- Cleaning and Sanitizing
- Check-In and Check-Out Procedures
- Examination Preparation
- Appointment Scheduling
- Updating Medical Records
- Completing Insurance Forms
- Patient Chart Tracking
- Vitals Collection and Documentation
- Electronic Charting
- Microsoft Office
- Administered medications under physician's supervision
- Reduced wait times for patients through proficient handling of check-in and check-out processes, ensuring smooth appointment transitions
- Expedited insurance claim processing by accurately recording patient information and submitting necessary documentation in a timely manner
- Maintained the confidentiality of sensitive patient information by adhering to HIPAA guidelines when handling medical records and documents
Clinical Medical Assistant Extern
Sherev Heart And Vascular Clinic
Chula Vista
08.2023 - 11.2023
- Answered phones in a professional manner providing accurate information about services offered by the practice.
- Performed EKG's on patients according to established protocols.
- Completed patient medical histories accurately prior to appointments.
- Documented patient information in Electronic Medical Records system according to established standards.
Pharmacy Intern
Chula Vista Pharmacy
Chula Vista
10.2020 - 01.2021
- Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently
- Collected deductibles and copays to post money to patient accounts.
- Created new patient charts and scanned documentation before and after appointments into EHR system
- Ordered prescription refills on behalf of existing office patients.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Oversaw patient registration, insurance verification, form completion, and appointment scheduling to maintain operational efficiency.
- Communicated with pharmacies for prescription refills on behalf of supervising physician
- Kept facility stocked with necessary supplies, equipment and instruments
- Handled general office duties to support administrative staff during peak hours
- Charted all patient services in records with high accuracy
- Explained treatment procedures and physicians' instructions
- Collected, labeled and stored laboratory specimens properly prior to testing
- Verified appointment times with patients, preparing charts, preadmission and consent forms
- Conducted patient interviews to gather health history, vital signs and information about current medical issues
- Changed dressings on wounds to prevent infection and check for healing
- Conducted routine laboratory tests and sample analyses to monitor diseases
- Supported administrative staff by processing payments
- Answered phones, scheduled appointments, greeted patients and ordered supplies
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests
- Assisted back office patient processes to reduce office wait times
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries
- Assisted patients in understanding their medication regimens, ensuring adherence and addressing concerns.
Education
Medical Assistant Diploma -
UEI College
Chula Vista, CA01.2022
Skills
- Recording vital signs
- Phone triage
- Administering injections
- Communication skills
- Patient Relations
- Problem anticipation and resolution
- Blood and Tissue Collection
- Coordinating drug refills
- Dictation and Transcription
- Cleaning and organizing
- Supply Management
- Multitasking and Prioritization
- Clear Communication
- Routine Laboratory Testing
- Time Management
- Treatment Room Preparation
- Pharmacy Relations
- Procedure Assistance
- Multi-line Telephone System
- Social Perceptiveness
- Operating EKG Equipment
- Cleaning and Sanitizing
- Check-in and check-out procedures
- Examination Preparation
- Appointment Scheduling
- Updating Medical Records
- Completing Insurance Forms
- Patient Chart Tracking
- Vitals Collection and Documentation
- Electronic Charting
- Microsoft Office
- Patient chart management
- Attention to detail
- Sterile technique
- Phlebotomy techniques
- Direct patient care
- Equipment sterilization
- Medical equipment operation
- Procedure assistance
- Vital signs and examinations
- Electrodes placement
- Medical office administration
- Wound care and irrigation
- Sterilization techniques
- Suture removal
Certification
- CPR certified
- Stop The Bleed - Certified
Languages
Spanish, Native
Timeline
Medical Assistant
SS Vascular
05.2024 - Current
Clinical Medical Assistant Extern
Sherev Heart And Vascular Clinic
08.2023 - 11.2023
FRONT AND BACK OFFICE MEDICAL ASSISTANT
The Neuron Clinic
11.2022 - 02.2024
Pharmacy Intern
Chula Vista Pharmacy
10.2020 - 01.2021
Medical Assistant Diploma -
UEI College