Summary
Overview
Work History
Education
Skills
Timeline
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Karen Lugo

Kissimmee,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Empacadora

Staffing Agency
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Limpieza De Casas

Limpieza De Casas
11.2014 - 12.2015
  • Maintained well-organized mise en place to keep work consistent.
  • Cleaned and maintained kitchen equipment and oven.

Limpieza Abitaciones Hotel

Staffing Agency
02.2015 - 09.2017
  • Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
  • Prepared dough for variety of pastries, cakes and breads.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Determined baking times for various items.
  • Maintained well-organized mise en place to keep work consistent.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Monitored staff performance and provided feedback and guidance.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.

Education

Ged -

Ismael Maldonado
Ponce Pr.
2000

Skills

  • Multitasking Abilities
  • Written Communication
  • MS Office
  • Teamwork and Collaboration
  • Teambuilding
  • Attention to Detail
  • Dependable and Responsible
  • Active Listening
  • Self-Motivated
  • Problem-Solving
  • Flexible and Adaptable

Timeline

Limpieza Abitaciones Hotel

Staffing Agency
02.2015 - 09.2017

Limpieza De Casas

Limpieza De Casas
11.2014 - 12.2015

Empacadora

Staffing Agency

Ged -

Ismael Maldonado

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Karen Lugo