Karen Marcello
Covington,LA
Summary
Registered Nurse with 29 years of experience in patient assessment and corresponding care who demonstrates a high level of emotional intelligence. Proven track record in enhancing patient satisfaction and fostering team collaboration. Focused on optimizing workflows to improve patient outcomes and team efficiency. Strong critical thinking skills and evidence-based clinical judgment that prioritizes patient safety and utilizes effective communication.
Overview
28
28
years of professional experience
Work History
PACU RN to Pacu, Pre/Post op, Pre Admit Supervisor
Slidell Memorial Hospital
Slidell, Louisiana
03.2011 - Current
- Provided innovative solutions to improve team performance and outcomes.
- Collaborated with diverse teams to achieve objectives and resolve issues.
- Resolved issues with knowledgeable service, and high level of empathy promoting high satisfaction levels. Epic superuser, Alaris superuser, Zoll Superuser
- Rounded on patients and engaged in conversation through use of effective interpersonal and people skills.
- Supervised daily operations to ensure efficient workflow and productivity.
- Conducted performance evaluations to support employee development initiatives.
- Trained staff on procedures to enhance performance and teamwork.
- Coordinated scheduling to optimize resource allocation and labor use.
- Created new strategies for improving OAS CAHPS standards within the organization.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Collaborated with other departments to coordinate workflow processes between teams.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Staff Nurse
The Pain Intervention Center
Metairie, Louisiana
05.2006 - 12.2014
- -preoperative, intraoperative, and postoperative care of patients undergoing TF ESI procedures, Medial Branch blocks, Rhizotomies for chronic back and neck pain.
- Educated patients and families about pain management techniques and therapies.
- Provided emotional support to patients coping with chronic pain challenges.
- Monitored compliance with state laws regarding the prescribing of narcotics for chronic pain management purposes.
Nurse Auditor prn for various projects
Tenet Hospitals
New Orleans, Louisiana
10.1999 - 08.2011
- Assisted the Auditing department for various Tenet Hospitals for Corporate Compliance issues as needed.
Staff Nurse/Team Leader ICU
Methodist Hospital
New Orleans, Louisiana
04.2000 - 08.2005
- Monitored vital signs and assessed patient conditions in high-acuity environments.
- Administered medications and treatments per established protocols and physician orders.
- Collaborated with multidisciplinary teams to develop and implement care plans.
- Trained new nursing staff on unit protocols and best practices for patient care.
- Educated family members about the patient's condition, treatments, and discharge planning needs.
- Administered blood products transfusions safely according to protocols.
- Monitored laboratory values for trends in order to anticipate potential complications.
- Managed multiple tasks simultaneously while demonstrating excellent time management skills.
- Managed airway management techniques for mechanical ventilation support.
- Ensured proper use of infection control practices while caring for patients.
- Assisted in complex procedures, ensuring sterile techniques and patient safety.
- Provided emotional support to patients and families during critical situations.
- Utilized strong critical thinking skills to make quick and accurate clinical decisions in emergency situations.
Staff Nurse
The Heart Center of New Orleans East
New Orleans, Louisiana
06.2002 - 08.2004
- Monitored patient vital signs during cardiac catheterization procedures.
- Prepared and maintained sterile environments for cardiac procedures.
- Assisted physicians with catheter placements and interventions.
- Educated patients about post-procedure care and recovery protocols.
- Maintained accurate documentation of all patient data related to treatments received in Cath Lab.
- Provided emotional support to patients before, during, and after procedures.
Telemetry/Oncology Nurse, Relief Charge
East Jefferson General Hospital Health
Metairie, Louisiana
08.1997 - 10.1999
Education
Bachelor of Science - Nursing
Louisiana State University Medical Center
New Orleans, LA05-1997
Bachelor of Science - Psychology
Louisiana State University
Baton Rouge, LA12-1993
Skills
- Patient assessment
- PACU nursing
- Pain management
- Electronic health records
- Critical thinking
- Team collaboration
- Emotional intelligence
- Workflow optimization
- Time management
- Airway management
- Clinical judgment
- IV insertion
- Vital signs monitoring
- Post-anesthesia care
- Ethical practice
- Compassionate care
- Patient education
- IV infusions
- Medication administration
- Cardiac monitoring
- Pediatric advanced life support
- Advanced cardiac life support
- Health education
- Patient recovery assessments
- Preoperative preparation
- Vitals assessments
- Student precepting
- Intravenous therapy
- Active listening
- Interpersonal communication
- Adaptability and flexibility
- Compassionate and caring
- Professional demeanor
- Creative problem solving
- Reliability
References
References available upon request.
Timeline
PACU RN to Pacu, Pre/Post op, Pre Admit Supervisor
Slidell Memorial Hospital
03.2011 - Current
Staff Nurse
The Pain Intervention Center
05.2006 - 12.2014
Staff Nurse
The Heart Center of New Orleans East
06.2002 - 08.2004
Staff Nurse/Team Leader ICU
Methodist Hospital
04.2000 - 08.2005
Nurse Auditor prn for various projects
Tenet Hospitals
10.1999 - 08.2011
Telemetry/Oncology Nurse, Relief Charge
East Jefferson General Hospital Health
08.1997 - 10.1999
Bachelor of Science - Nursing
Louisiana State University Medical Center
Bachelor of Science - Psychology
Louisiana State University