Karen Marshall
Baltimore,MD.
Summary
Knowledgeable about security policies, student resources and strategies for building strong and productive relationships with students, staff and colleagues. Positive, upbeat and clear communicator with good interpersonal, multitasking and problem-solving abilities. Proficient in updating logs and filing reports.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Residential Advisor/ Senior Office Administrator
Hands Transitional
Baltimore
09.2018 - 10.2019
- Collaborated with other employees and director to develop and implement projects for the company
- Answer phones
- Implementing schedules for all employees
- Maintaining time sheets
- Intakes {demographics}
- Meeting Minutes ]
- Case Notes
- Acknowledged client issues resolving them quickly and e ciently
- Monitoring clients daily activities documenting them
Recovery Coach
Mosaic Community Services
Timonium, Lutherville, Md
02.2013 - 03.2016
- Worked closely with clients having co-occurring disorders within state hospitals and throughout
- Baltimore city RRP and PRP programs
- Assisted with housing for supported clients who were moving into the community from residential programs utilizing the COD Grant
- Attending self help groups with consumers when needed
- Conducting at home and
- Ce visits bi-weekly
- Completed Case Notes
- Creating and maintaining spreadsheets for the budget of the monies spent during the fiscal year
- Meeting with BMHS quarterly for updates
- Jobs Housing & Recovery ,Baltimore Md — Facility Monitor
Facility Monitor
Jobs Housing&Recovery
Baltimore, MD
01.2012 - 05.2013
- Reported building issues to building management to reduce safety concerns.
- Monitored expenditures and recommended vendor changes to eliminate issues.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Delivered information and details of interest about facility to visitors.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
Education
Pending -
Baltime City Community College
2901 Liberty Hgts Ave01.2019
Skills
- Active Listener
- Psychology
- Quick Learner
- Social Perceptiveness
- Critical Thinker
- Problem Solving
- Team Player
- Public Safety and
- Security
- Service Orientation
- Microsoft Word Excel and Powerpoint
- CPI trained
- January 2012-May 2013
- Assigned beds for clients
- Monitored the facility
- Checked for contraband for the safety of the community
- Distributed mail
- Assist with housing
- EDUCATi0N
- Baltimore City Community College Baltimore Md
- January 2019 -May 2019 Associates Pending
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Residential Advisor/ Senior Office Administrator
Hands Transitional
09.2018 - 10.2019
Recovery Coach
Mosaic Community Services
02.2013 - 03.2016
Facility Monitor
Jobs Housing&Recovery
01.2012 - 05.2013
Pending -
Baltime City Community College
Similar Profiles
Keishawn StubbsKeishawn Stubbs
Residential Aide at Helping Hands Transitional HousingResidential Aide at Helping Hands Transitional Housing
Abigail ColungaAbigail Colunga
Caregiver at Hands n Hands ChildcareCaregiver at Hands n Hands Childcare
Diana DiazDiana Diaz
CNA at The Ellison John Transitional Care CenterCNA at The Ellison John Transitional Care Center
DEREK LYDEDEREK LYDE
Substance Abuse Counselor CSC-AD at MedMark Treatment CentersSubstance Abuse Counselor CSC-AD at MedMark Treatment Centers
Bennita YatesBennita Yates
LPN Field Nurse at HomecareLPN Field Nurse at Homecare