Karen Martinez
Rialto,CA
Summary
Pre-Vet student with hands-on experience in animal welfare and husbandry. Strong focus on maintaining animal health, safety, and wellbeing through effective care routines and medical attention. Known for excellent teamwork and adaptability in dynamic environments. Proficient in animal behavior observation, feeding, grooming, and habitat maintenance. Dependable and results-driven with passion for nurturing and supporting animal life.
Overview
4
4
years of professional experience
Work History
Volunteer
California Polytechnic State University, Pomona
08.2023 - Current
- Assisted with special events and programs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Represented organization positively and professionally while providing community with much-needed services.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Ensured a safe environment for volunteers by following established protocols regarding animal handling and safety measures.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Participated in fundraising events aimed at generating support for the ongoing operations of the animal shelter facility.
- Reduced stress for animals during handling by utilizing appropriate restraint techniques and methods.
- Administered medications to farm animals in treatment and documented changes in condition.
- Restrained animals safely during exams and procedures.
Associate
In-N-Out Burger
09.2022 - 11.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Crew member
La Michoacana Signature Treats
04.2021 - 02.2022
- Worked front counter, and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Science - Animal Science
California State Polytechnic University, Pomona
Pomona, CA05-2027
High School -
Eisenhower High School
Rialto, CA05-2023
Skills
- Organizational skills
- Communication skills
- Adaptability
- Problem-Solving
- Time management
- Fast Learner
- Customer Assistance
- Fundraising
- Bilingual (English and Spanish)
- Kennel care
- Animal feeding
- Animal observation
- Animal Handling and Restraint
- Compassionate communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Volunteer
California Polytechnic State University, Pomona
08.2023 - Current
Associate
In-N-Out Burger
09.2022 - 11.2024
Crew member
La Michoacana Signature Treats
04.2021 - 02.2022
Bachelor of Science - Animal Science
California State Polytechnic University, Pomona
High School -
Eisenhower High School
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