Karen McAfee
Fairbanks,AK
Summary
Knowledgeable and dedicated customer service professional with 25 years of experience .Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients/patients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
51
51
years of professional experience
Work History
Medical Coder/Medical Biller, Accounts Receivable
Dr. Bill McAfee,DC,PC
Fairbanks, AK
10.1996 - Current
- Duties:
- Data Entry for all patients ,paying attention to detail to insure all information provided is correct for billing/submitting claims.
- Keeping patient records/following HIPAA regulations,
- Faxing Patient records to other Medical Providers/Attorneys/Insurances(including Work Comp/Personal Injury claims),
- Submitting MRI /X-ray Orders for Doctor.
- Submitting all Patient claims/Billing via Electronic Software, Faxing Claims for Work Comp /Personal Injury /VA including all Notes needed.
- Posting Payments, Monthly Patient Statements, Deposits, Follow up Calls to Insurance on Patient Claims, Appealing Claims,,
- Phone Calls to Insurance, Attorneys and Medical Providers
Massage Therapist/Administrative Manager
McAfee Chiropractic/Billy DC McAfee,DC,PC
Fairbanks, AK
10.1996 - 11.2021
- Nationally Certified Massage Therapist- Working in Clinic
- Environment for Chiropractic office.
- Various Techniques used to customize each patient's needs, always following doctor treatment plans.
- Taking SOAP Notes for records and for submitting to insurance. Enjoyed helping/working with patients and seeing them progress in their care ,having less pain as well as working as a Team in the clinic.
- Extensive Training in:
- Myofascial Release, Trigger Point Therapy, Swedish Massage, Sports Massage, Senior/Pregnancy Massage,
- Continuing Education through out my 25 year career as a Massage Therapist.
- CPR/AED Certification for Adults and Pediatric and First Aide
- As Office Manager; Insured all aspects of the Office ran smoothly ,filling in where needed. At times if employees were sick or on vacation, filled in where needed. Front Desk Duties/Massage Therapy/Billing and more
Education
Medical Coding - Medical Coding Certification
Highland Community College
Freeport, IL12.2020
Massage Therapy Certification - Massage Therapy
Capri College
Davenport, IA06.1996
Skills
- Experience with :
- Data Entry
- Inter acting with public/patients , having developed ,
- People skills, always speaking friendly ,making people feel welcome, putting their concerns always First
- When or if there were any issues, these were handled in calm, professional manner, resolving any concerns
- Utilizing various Software ,for scheduling/billing
- Phone/Fax/Copiers/Scan machines
Additional Information
Currently,I have been working part time from Home ,doing Medical Coding/Billing for my husband's business.
In seeing the Part Time customer Service Position open for Alaska Airlines,I was excited and wanted to apply.
Alaska Airlines is a reputable company and I have used Alaska Airlines for many years.
I hope you consider me for this position,
Sincerely,
Karen McAfee
Timeline
Medical Coder/Medical Biller, Accounts Receivable
Dr. Bill McAfee,DC,PC
10.1996 - Current
Massage Therapist/Administrative Manager
McAfee Chiropractic/Billy DC McAfee,DC,PC
10.1996 - 11.2021
Medical Coding - Medical Coding Certification
Highland Community College
Massage Therapy Certification - Massage Therapy
Capri College
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