Karen McAuliffe
Palmyra,VA
Summary
Detail-oriented office manager with proven skills in scheduling, customer communication, and organizational excellence, ensuring efficient operations and client satisfaction.
Driven Teaching Assistant with firm command of curriculum development, daily lesson planning and student tutoring. Leads individual and group instruction to supplement teacher lessons and build instructional abilities. Communicative and empathetic with commitment to creating inclusive learning spaces.
Overview
6
6
years of professional experience
Work History
Office Manager
J&J Plumbing Heating & Cooling LLC
Bumpass, Virginia
12.2021 - Current
- Coordinated daily office operations for plumbing, heating, and cooling services.
- Managed scheduling of appointments for service technicians and customer inquiries.
- Maintained accurate records of invoices and billing for client transactions.
- Communicated with clients to address concerns and provide service updates.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Instructional Assistant
Fluvanna County Public Schools
Palmyra, Virginia
07.2021 - 12.2021
- Assisted teachers in preparing instructional materials and classroom resources.
- Supported students with special needs during lessons and activities.
- Supervised students during transitions between classes and lunch periods.
- Implemented behavior management strategies to maintain a positive learning environment.
- Collaborated with educators to adapt lesson plans for diverse learning styles.
- Provided classroom support throughout planned instruction and individual lessons.
- Assisted teachers in providing accommodations for students who need additional support.
- Supported classroom teachers by supervising students during lunch and recess periods or field trips.
- Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
- Cleaned and organized classrooms, materials, and supplies.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Assisted teachers in creating lesson plans and modifying curriculum.
Instructional Assistant
Orange County Schools
Orange, Virginia
08.2019 - 06.2021
- Assisted teachers in preparing instructional materials and classroom resources.
- Supported students with special needs during lessons and activities.
- Supervised students during transitions between classes and lunch periods.
- Implemented behavior management strategies to maintain a positive learning environment.
- Collaborated with educators to adapt lesson plans for diverse learning styles.
- Organized student records and maintained classroom supplies efficiently.
- Communicated effectively with parents about student progress and needs.
- Provided classroom support throughout planned instruction and individual lessons.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
- Assisted teachers in providing accommodations for students who need additional support.
- Developed positive relationships with students, parents, colleagues, administrators, and community partners.
- Supported classroom teachers by supervising students during lunch and recess periods or field trips.
- Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
- Cleaned and organized classrooms, materials, and supplies.
- Delivered instruction individually or in small groups with support from instructor.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
Education
LMT - Massage Therapy
Virginia School of Massage
Charlottesville, VA09-2018
High School Diploma -
Orange County High School
Orange, VA06-1980
Personal Experience
As a mother of an adult with Autism, I have 23 years experience of advocating for, caring for, loving him and guiding him as he reached his goals of driving and getting his associates degree.
Timeline
Office Manager
J&J Plumbing Heating & Cooling LLC
12.2021 - Current
Instructional Assistant
Fluvanna County Public Schools
07.2021 - 12.2021
Instructional Assistant
Orange County Schools
08.2019 - 06.2021
LMT - Massage Therapy
Virginia School of Massage
High School Diploma -
Orange County High School