Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Karen McComb

Karen McComb

Summary

Dynamic and compassionate professional with extensive experience in patient care and home health services, notably with Roman's Independent Living. Excelled in providing emotional support and administering medication, significantly enhancing patient well-being. Skilled in meal preparation and vital signs monitoring, with a proven track record of improving client satisfaction through personalized care and safety procedures.

Overview

5
years of professional experience
1
Certification

Work History

Roman's Independent Living
Houston, TX

Home Health Aide
01.2024 - 06.2024

Job overview

  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.

Ruby Jewel's Group Home and Hospice Care
Kingwood, TX

Live -In Home Health Caregiver
02.2022 - 09.2022

Job overview

  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Improved patient well-being by monitoring vital signs and reporting concerns.
  • Provided emotional support for enhancing patient morale.
  • Administered medication to manage patient health effectively.
  • Prepared nutritious meals, promoting patient health through balanced diets.
  • Maintained clean and safe environments with regular housekeeping tasks.
  • Enhanced patient satisfaction by addressing individual needs and preferences.
  • Documented care provided, maintaining accurate patient records for continuity of care.
  • Assisted in personal hygiene, ensuring patients felt refreshed and cared for.
  • Coordinated care plans with family members to ensure comprehensive support.

Kentucky Fried Chicken KBP Foods
Detroit, MI

Shift Manager
10.2019 - 06.2021

Job overview

  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Enhanced customer service training program, leading to noticeable improvements in customer feedback scores.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Managed staff hiring, training and supervision.
  • Coordinated merchandising, promoted new products and increased brand awareness.

Education

Health Care Solutions & Care Group
15800 W. McNichols Ste 715 Detroit, Michigan 48235

Certificate Received from Nursing Assistant
07-2009

Ross Business Institute
1553Woodward Ste 715 Detroit, Michigan

Word Processing Secretarial Certificate Received from Computer And Information Sciences
05-1989

Martin Luther King Jr. Senior High School
3200 E.Lafayette Detroit, Michigan 48207

High School Diploma
06-1983

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Bathing assistance
  • Housekeeping
  • Vital signs monitoring
  • Dressing assistance
  • Light housekeeping
  • First aid and safety
  • Mobility support
  • Recording vital signs
  • Patient transportation
  • Home safety assessments
  • Wound care
  • Care plan assessment
  • Medication administration
  • Behavior redirection
  • Progress documentation
  • Emotional support
  • Safety procedures
  • Transportation assistance
  • Bedside care
  • Infection control
  • Mobility activities
  • Exercise program support
  • Compassionate client care
  • Nutritional meal preparation
  • Toileting assistance
  • Catheter care assistance
  • Community activities
  • Basic housekeeping
  • Elder care
  • Activities of daily living (adls)
  • Special needs care

Certification

  • Word Processing Secretarial Program
  • Ross Business Institute
  • 1989 May
  • Certified Nursing Assistant
  • Health Care Solutions & Career Group
  • 2009 July

Timeline

Home Health Aide

Roman's Independent Living
01.2024 - 06.2024

Live -In Home Health Caregiver

Ruby Jewel's Group Home and Hospice Care
02.2022 - 09.2022

Shift Manager

Kentucky Fried Chicken KBP Foods
10.2019 - 06.2021

Health Care Solutions & Care Group

Certificate Received from Nursing Assistant

Ross Business Institute

Word Processing Secretarial Certificate Received from Computer And Information Sciences

Martin Luther King Jr. Senior High School

High School Diploma
Karen McComb