Versatile professional with over 30 years of administration experience, including 20 years in the medical field. Demonstrates strong problem-solving skills, adaptability to changing workloads, and the ability to prioritize effectively. Proven ability to collaborate with teams and work under pressure. Committed community service volunteer with over 20 years of experience.
1
Certification
30
years of professional experience
Work History
Lifeguard
5 Months
Millennial pools - Williamstown, New Jersey | 05.2026 - Current
Monitored swimmers at Millennial Pools for safety and rule compliance.
Maintained constant surveillance of patrons in the swimming area at all times.
Rescued distressed swimmers using approved lifeguard techniques.
Conducted emergency rescues efficiently.
Responded to emergencies with first aid and CPR procedures.
Educated patrons about safe swimming practices through public announcements.
Inspected Millennial Pools deck, equipment, and water conditions.
Performed opening and closing duties for Millennial Pools aquatic areas.
Performed regular cleaning and maintenance of pool equipment.
Kept pool area clean by performing routine brushing and vacuuming to promote a safe swimming environment.
Reported any unsafe conditions or suspicious activity to management immediately.
Election Poll Worker
6 Years 9 Months
State of New Jersey - Tenafly, New Jersey | 01.2020 - Current
Private Duty Home Health Care
17 Years
Private FamilyFreedomCare - Bergen County, New York | 01.2006 - 01.2023
Enhanced quality of life for Alzheimer/Dementia patients through daily activity assistance.
Supported personal independence and comfort by facilitating daily living tasks.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with a diverse group of co-workers to accomplish goals and address issues related to our products and services.
Medical Assistant Neurology
1 Year 8 Months
Holy Name Hospital - Teaneck | 01.2021 - 09.2022
Assisting 5 physicians with all patient needs
Assisted physicians during patient examinations and minor procedures.
Rooming patients/all vitals/ setting up sterile areas.
Collected vital signs and recorded patient history in Holy Name Hospital charts.
Documented care details in electronic health records.
Maintained accurate medical records through efficient filing, charting, transcription, and data entry into an electronic health record system.
Prepared exam rooms and maintained clean clinical supplies.
Managed patient intake, scheduling, and front desk coordination.
Patients check in and out.
Coordinated referrals and follow-up visits, ensuring timely patient access to necessary tests and specialist care.
Assisted office manager with billing and co-pay processing.
Assisting in all office procedures with physician EMG/Botox injections
Supported medication reconciliation and updated patient information.
Contacted pharmacies to submit and refill patients' prescriptions.
Registered new patients into practice management software program accurately entering demographic information.
Special Services Associate
1 Year 5 Months
Home Depot | 01.2018 - 06.2019
Assisted individuals with disabilities and their families in accessing services.
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Provided exceptional customer service to ensure customer satisfaction.
Customer service rep/all dept service, high consumer volume. Collaborated effectively with team members to enhance workflow and achieve goals.
Resolved returns, exchanges, and warranty requests at the customer service desk.
Processed special orders for Home Depot customers using store service systems.
Coordinated appliance deliveries and installation schedules with vendors and customers.
Maintained confidential information while supporting front-line customer service operations.
Answered customer inquiries and provided accurate information regarding products and services.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Facilitated conversations with customers to identify needs, address issues, and provide accurate product information.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Assistant to Owner and 4 other Registered Representatives- 3 Tax Representatives
All office responsibilities/Customer Service/Advanced clerical knowledge
Answered phone calls promptly, appointment, record client information for new and existing clients
Performed filing and scanning, proficiently utilized MS Windows, Word, Excel, QuickBooks, and Google tools, while operating and maintaining all office equipment.
Set up office systems-client record -computer programmed for NH Tax LLC (new company)
Assessed patients' vital signs and supported physicians during physical examinations to ensure quality care
Managed front desk operations, including answering phones, scheduling appointments, and maintaining accurate medical records
Completed externship and subsequently hired for full-time position
Owner/Operator
6 Years
K & R Warehousing - Elmwood Park, NJ | 01.1997 - 01.2003
Started company with 1 (one) client and turned it into a successful and profitable company.
Oversaw daily business operations, including staff management, sales, inventory control, and accounting to drive overall performance.
Negotiated contracts with clients for products or services rendered by the company.
Managed inventory, billing, importing, exporting, picking, and packing operations to ensure timely product availability.
Managed K & R Warehousing receiving, storage, and outbound shipping operations.
Scheduled warehouse labor, dock activity, and daily order flow.
Communicated with customers on shipment status, delivery needs, and storage requirements.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Inspected freight, pallets, and storage areas for damage and compliance.
Operated forklift loading and unloading all size trailers
Directed forklift, pallet jack, and loading dock safety practices.
Education
Certified Patient Tech - PCT program
Lincoln Technical Institute - Paramus, NJ
01-2020
7 Month course, 720 Instructional Hours, 90-hour clinical externship, theory and hands on training in: Phlebotomy, EKG and BLS for Healthcare provider, Patient Care Technician I and II, Anatomy and Physiology. Class Ambassador
GPA: 3.9
Completed Course
Associate's Degree - Business
Bergen Community College - Paramus, NJ
01-1988
2 yr.
GPA: 3.6
High School Diploma
Bergen Technical Vocational High School - Hackensack, NJ
06-1985
Completed [Subject] Course
[Number] GPA
[Award] Recipient
Skills
Lifeguard certification
Cardiopulmonary Resuscitation (CPR)
CPR/AED
Basic Life Support (BLS)
Safety Basic Life Support (BLS)
Direct patient care
First aid response
Emergency response
Certification
Life Guard AED/CPR Certified- Certified Patient Care Technician - Certified Medical Assistant, Certified Electrocardiogram Technician, Certified Phlebotomist - CPR/BLS for Healthcare Provider / Botox EC certificate
Special Awards:
Lizette Parker Award - Teaneck Community Service Achievement, State of NJ Certificate of Community Service/Josh Gottheimer, Student ambassador for the Patient Care Program/ Dean's List achievement certificate
Timeline
Lifeguard
Millennial pools
05.2026 - CurrentRead more
Medical Assistant Neurology
Holy Name Hospital
01.2021 - 09.2022Read more
Election Poll Worker
State of New Jersey
01.2020 - CurrentRead more
Special Services Associate
Home Depot
01.2018 - 06.2019Read more
Administrative Assistant
New Horizon Tax LLC
01.2011 - 01.2018Read more
Juror Clerk
Bergen County Courthouse Juror Management Dept
01.2009 - 01.2011Read more
Private Duty Home Health Care
Private FamilyFreedomCare
01.2006 - 01.2023Read more
Medical Assistant/EKG Technician
Maywood Cardiology
01.2006 - 01.2009Read more
Owner/Operator
K & R Warehousing
01.1997 - 01.2003Read more
Lincoln Technical Institute - Certified Patient Tech, PCT program
Read more
Bergen Community College - Associate's Degree, Business
Read more
Bergen Technical Vocational High School - High School Diploma,