Versatile professional with over 30 years of administration experience, including 20 years in the medical field. Demonstrates strong problem-solving skills, adaptability to changing workloads, and the ability to prioritize effectively. Proven ability to collaborate with teams and work under pressure. Committed community service volunteer with over 20 years of experience.
Work History
Lifeguard
5 Months
Millennial pools | Williamstown, New Jersey | 05.2026 - Current
Monitored swimmers at Millennial Pools for safety and rule compliance.
Rescued distressed swimmers using approved lifeguard techniques.
Conducted emergency rescues efficiently.
Performed opening and closing duties for Millennial Pools aquatic areas.
Performed regular cleaning and maintenance of pool equipment.
Responded to water emergencies using rescue techniques and emergency equipment.
Adhered strictly to emergency action plans.
Instructed patrons on proper use of diving boards, slides, ladders.
Election Poll Worker
6 Years 9 Months
State of New Jersey | Tenafly, New Jersey | 01.2020 - Current
Assisted New Jersey voters with check-in and ballot issuance at polling place.
Verified voter eligibility using state poll books and identification procedures.
Set up voting stations, signs, and election supplies before polls opened.
Explained voting procedures and accessibility options to New Jersey residents.
Adhered strictly to confidentiality policies regarding personal information obtained from voters during an election cycle.
Private Duty Home Health Care
17 Years
Private FamilyFreedomCare | Bergen County, New York | 12.2005 - 12.2022
Enhanced quality of life for Alzheimer/Dementia patients through daily activity assistance.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.
Medical Assistant Neurology
1 Year 8 Months
Holy Name Hospital | Teaneck | 12.2020 - 08.2022
Assisting 5 physicians with all patient needs
Assisted physicians during patient examinations and minor procedures.
Rooming patients/all vitals/ setting up sterile areas.
Collected vital signs and recorded patient history in Holy Name Hospital charts.
Maintained accurate medical records through efficient filing, charting, transcription, and data entry into an electronic health record system.
Prepared exam rooms and maintained clean clinical supplies.
Managed patient intake, scheduling, and front desk coordination.
Coordinated referrals and follow-up visits, ensuring timely patient access to necessary tests and specialist care.
Assisted office manager with billing and co-pay processing.
Assisting in all office procedures with physician EMG/Botox injections
Contacted pharmacies to submit and refill patients' prescriptions.
Registered new patients into practice management software program accurately entering demographic information.
Special Services Associate
1 Year 5 Months
Home Depot | 12.2017 - 05.2019
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Customer service rep/all dept service, high consumer volume. Collaborated effectively with team members to enhance workflow and achieve goals.
Resolved returns, exchanges, and warranty requests at the customer service desk.
Processed special orders for Home Depot customers using store service systems
Facilitated conversations with customers to identify needs, address issues, and provide accurate product information.
Assistant to Owner and 4 other Registered Representatives- 3 Tax Representatives
All office responsibilities/Customer Service/Advanced clerical knowledge
Answered phone calls promptly, appointment, record client information for new and existing clients
Performed filing and scanning, proficiently utilized MS Windows, Word, Excel, QuickBooks, and Google tools, while operating and maintaining all office equipment.
Set up office systems-client record -computer programmed for NH Tax LLC (new company)
Assessed patients' vital signs and supported physicians during physical examinations to ensure quality care
Managed front desk operations, including answering phones, scheduling appointments, and maintaining accurate medical records
Completed externship and subsequently hired for full-time position
Owner/Operator
6 Years
K & R Warehousing | Elmwood Park, NJ | 12.1996 - 12.2002
Started company with 1 (one) client and turned it into a successful and profitable company.
Directed K & R Warehousing storage, shipping, and receiving operations.
Negotiated contracts with clients for products or services rendered by the company.
Managed inventory, billing, importing, exporting, picking, and packing operations to ensure timely product availability, storage, and outbound shipping operations.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Inspected freight, pallets, and storage areas for damage and compliance.
Operated forklift loading and unloading all size trailers
Directed forklift, pallet jack, and loading dock safety practices.
Education
Certified Patient Tech - PCT program
Lincoln Technical Institute | 01-2020
7 Month course, 720 Instructional Hours, 90-hour clinical externship, theory and hands on training in: Phlebotomy, EKG and BLS for Healthcare provider, Patient Care Technician I and II, Anatomy and Physiology. Class Ambassador
GPA: 3.9
Completed Course
Associate's Degree - Business
Bergen Community College | 01-1988
2 yr.
GPA: 3.6
High School Diploma
Bergen Technical Vocational High School | 06-1985
Completed [Subject] Course
[Number] GPA
[Award] Recipient
Skills
Lifeguard certification
Cardiopulmonary Resuscitation (CPR)
CPR/AED
Basic Life Support (BLS)
Safety Basic Life Support (BLS)
Direct patient care
First aid response
Emergency response
Vital Signs
EKG
Phlebotomy
Data recording
Healthcare
Swim instruction
Situational awareness
Patron engagement
Effective problem-solver
Clear communication
Effective communication
Client relations
Patience and empathy
Lifeguard certification
Certification
Life Guard AED/CPR Certified- Certified Patient Care Technician - Certified Medical Assistant, Certified Electrocardiogram Technician, Certified Phlebotomist - CPR/BLS for Healthcare Provider / Botox EC certificate
Special Awards:
Lizette Parker Award - Teaneck Community Service Achievement, State of NJ Certificate of Community Service/Josh Gottheimer, Student ambassador for the Patient Care Program/ Dean's List achievement certificate