Social Worker Case Manager
Mystic Valley Elder Services
Medford, MA
09.2013 - 04.2018
- Assisted clients in accessing community resources such as housing, medical care.
- Engaged with families through individualized counseling sessions focusing on communication strategies and problem-solving techniques.
- Provided crisis intervention services in emergency situations.
- Supported clients during transition periods between residential facilities or hospitals by arranging transportation or providing housing referrals.
- Conducted assessments, developed treatment plans.
- Provided direct case management services to a caseload of clients with diverse backgrounds and needs.
- Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.