Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karen Medel

Ogden,UT

Summary

  • Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing tasks. Knowledgeable in customer service.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills.


Overview

7
7
years of professional experience

Work History

MRA Coordinator

Chromalox
06.2023 - Current
  • Entered data, generated reports of MRAS, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Approving MRAS as they show on approval log.
  • Quoting evaluation reports and adding costs for paid repairs.
  • Issuing credit to customer when under warranty.
  • Creating work orders for repairs and purchased parts.

Receiving Inspection

Chromalox
06.2023 - Current
  • Ensured compliance with industry standards by verifying certifications and documentation for all received materials.
  • Facilitated seamless integration of new inventory items into existing warehouse systems by providing thorough documentation and clear communication with relevant team members.
  • Followed standard operating procedures for inspections.
  • Sampled products to verify compliance with standards.
  • Recorded inspection and test results on data sheets.
  • Completed precise measurements using special tools.

QC Inspector

Premium Dailys Meats
09.2021 - 05.2023
  • Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
  • Inspected bacon,and looked for defects and compliance with tolerance standards.
  • Improved product quality by conducting thorough inspections and identifying nonconformances on bacon.
  • Documented findings and generated reports with data.
  • Maintained a strong working knowledge of industry regulations and standards, ensuring that all inspections were conducted in accordance with applicable requirements.

Bilingual Customer Service Representative

ROI Staffing
02.2021 - 07.2021
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
  • Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.

Staffing Services Coordinator

A First Name Basis
08.2020 - 02.2021
  • Collaborated with cross-functional teams to address internal hiring needs promptly and effectively.
  • Maximized resource utilization by optimizing scheduling tools that ensured proper allocation of personnel to client needs without overstaffing or underutilizing talent.
  • Conducted thorough background checks on potential candidates to minimize risk exposure for both the employer and client organizations.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.

Warehouse Material Handler

Chromalox
02.2018 - 02.2020
  • Located materials and supplies by pulling and verifying items on production orders.
  • Sorted materials for scanning to meet production goals.
  • Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
  • Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
  • Maintained inventory by identifying, labeling and placing materials and supplies in stock.
  • Recorded information, product shortages and discrepancies to maintain database accuracy.

Education

High School Diploma -

OGDEN HIGH SCHOOL
Ogden, UT

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • Multitasking and Organization
  • Phone and Email Etiquette
  • Friendly, Positive Attitude
  • Dependable and Responsible
  • Multitasking Abilities
  • Computer Skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

MRA Coordinator

Chromalox
06.2023 - Current

Receiving Inspection

Chromalox
06.2023 - Current

QC Inspector

Premium Dailys Meats
09.2021 - 05.2023

Bilingual Customer Service Representative

ROI Staffing
02.2021 - 07.2021

Staffing Services Coordinator

A First Name Basis
08.2020 - 02.2021

Warehouse Material Handler

Chromalox
02.2018 - 02.2020

High School Diploma -

OGDEN HIGH SCHOOL
Karen Medel