Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Karen Medina

Karen Medina

Notary Public COMM.No 50160121
Elizabeth,NJ

Summary

Adept at navigating both urban and rural terrains, I leveraged my efficient routing and strong communication skills at companies like Amazon to enhance delivery timeliness and customer satisfaction. Supervising at Hilton Garden Inn Hotel, I significantly improved service quality, showcasing my ability to lead and maintain high standards in vehicle upkeep and safety. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Professional Driver

Uber And Lyft
Elizabeth, New Jersey
10.2018 - 12.2024
  • Transported clients to specified destinations safely and on-time.
  • Used advanced driving techniques to better improve time management and safety.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.

Driver, Warehouse Orders

Amazon
Elizabeth, New Jersey
01.2022 - 06.2024
  • Delivered goods to specified destinations in a timely manner.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Housekeeping Supervisor

Hilton Garden Inn Hotel
Manhattan, NY
10.2016 - 10.2018
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Created and implemented daily cleaning schedules for staff members.

Customer Service Cashier

Delgado Travel
Manhattan, NY
08.2005 - 01.2016
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Scanned items and checked pricing on cash register for accuracy.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Education

Some College (No Degree) - Physical Therapy

Fairleigh Dickinson University
Teaneck, NJ

Skills

  • City and non-city driving
  • Efficient routing
  • Verbal and written communication
  • Safe driving techniques
  • Driving and transportation
  • Punctuality
  • Defensive driving
  • Excellent customer service skills
  • Cleaning techniques
  • Training and mentoring
  • Task assignment

Certification

  • Certified Notary Public COMM.No 50160121

Languages

English
Professional
Spanish
Professional

Timeline

Driver, Warehouse Orders

Amazon
01.2022 - 06.2024

Professional Driver

Uber And Lyft
10.2018 - 12.2024

Housekeeping Supervisor

Hilton Garden Inn Hotel
10.2016 - 10.2018

Customer Service Cashier

Delgado Travel
08.2005 - 01.2016

Some College (No Degree) - Physical Therapy

Fairleigh Dickinson University

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Karen MedinaNotary Public COMM.No 50160121