Karen Mejia
Yonkers,New York
Summary
School Secretary with a history of working effectively with teachers, administrators, students, and parents. Knowledgeable about school system policies, educational principles,, and administrative support needs. Success tracking expenses, drafting reports and processing payments from parents and guardians. To become an active employee who contributes to the mission, vision, and values of an organization that serves the community while interacting on a professional level with other experts in the industry.
Overview
18
18
years of professional experience
1
1
Certification
Work History
School Secretary
Department Of Education
10.2018 - Current
- Processed student registrations and withdrawals.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Managed inventory of school supplies and equipment, ensuring adequate resources were available for classroom instruction and activities.
Customer Service Agent, Personal Trainer
Planet Fitness
02.2015 - 02.2016
- Provided friendly customer service
- Answered approximately 20 phone calls a day and disseminated calls as necessary
- Planned 10 different group workouts a week
Front Desk Clerk
TNA Dental Care
01.2014 - 01.2015
- Answered 30 incoming phone call a day and made appointments for patients
- Filing and organizing patient charts
- Maintained supplies and made orders when necessary.
Customer Service Agent
Radio City Music Hall
10.2013 - 12.2014
- Provided excellent and friendly customer service
- Maintained work environment organized
- Handled cash and credit card transactions.
Sales Associate
MT. Eden Florist
05.2006 - 06.2006
- Took phone orders
- Delivered excellent customer service to patrons
- Exercised cash-handling accuracy following procedures in place.
Education
Associate of Science - Criminal Justice
Monroe College
Bronx, New York04.2020
Bachelor of Science - Behavioral Sciences
Mercy College
Dobbs Ferry, NY05.2024
Skills
- Fluent in English and Spanish
- Proficient in Microsoft Office Suite: Word, Excel and PowerPoint
- Student Recordkeeping
- Multitasking and Time Management
- Customer Service
- Fast Learner
- Customer and client relations
- Document and File Management
- Documentation and Recordkeeping
- Invoice Processing
- Inventory Management
- High Volume Phone Inquiries
- Records Management Systems
Certification
Dignity for All Students Act (DASA)
Child Abuse
School Violence Prevention
NYCDOE Secretary Training (systems and payroll)
Leadership And Activities
House of Israel Church, Inc., Bronx, New York, Assistant Treasurer, 10/2016 - Present, Maintain book keeping log of incoming and outgoing donations, Work closely with leadership team to build relationships with new members, Provide beginner classes to new members who were interested in becoming active members
Timeline
School Secretary
Department Of Education
10.2018 - Current
Customer Service Agent, Personal Trainer
Planet Fitness
02.2015 - 02.2016
Front Desk Clerk
TNA Dental Care
01.2014 - 01.2015
Customer Service Agent
Radio City Music Hall
10.2013 - 12.2014
Sales Associate
MT. Eden Florist
05.2006 - 06.2006
Associate of Science - Criminal Justice
Monroe College
Bachelor of Science - Behavioral Sciences
Mercy College
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