Karen Mendez

• Provided Spanish-English interpretation services in a hospital or healthcare facility, while also maintaining message content, tone and emotion as closely as possible.

Provided administrative and collections support to 5 different departments. Managed multi incoming calls, answered questions from customers regarding products and services offered by the company while providing information or transferring callers to appropriate personnel. Organized and maintained filing systems for physical and electronic documents. Greeted visitors directing them to appropriate personnel. Maintained office supplies inventory and ensured efficient operation of office equipment such as printers, copiers and fax machines. Assisted with the planning of special events such as birthdays, holidays, and meetings, by arranging catering services, and securing venues. Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service. Processed invoices for payment using accounting software applications. Entered data into spreadsheets using Microsoft Excel or other similar programs. Conducted research online utilizing search engines such as Google or Yahoo!. Updated contact lists regularly when changes occur in employee status or contact information.

Responsible for supervising employees and developing a safe working environment. Open and closed the store, conducted daily collection calls, handle payments, and daily deposits. Conducted vehicle interior and exterior inspections to determine loan amounts.

Worked with legal documentation for lien hold and title transfers with different state tax offices and ensure that all documentation was completed and filed.

Assisted various companies, communicating & interacting with people, advertising new products into the market.