Karen Menjivar
Cleaning/Painting
Savannah,GA
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
21
21
years of professional experience
Work History
Cleaning, Painting and Pressure Washing
Custom Cleaning And Painting
Savannah, Ga.
05.2017 - Current
- Delivered quality customer service to address urgent needs, Cleaning requests to clients.
- Handled equipment, chemicals, materials properly with caution.
- Worked alongside other cleaners to complete jobs in corporate office buildings safely.
- Protocols, resulting in zero complaints, hazards or lost-time accidents.
- Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers weighing from 50lbs. and up.
- Answered customer questions on pricing, products, procedures and materials used.
Construction Laborer
Dos Hermanos LLC.
Savannnah, GA.
05.2013 - 12.2017
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members Total of 8.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Observed safety regulations on job sites to minimize accidents.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
Assistant Manager
Hampton Inn Suites
Savannah, GA
01.2010 - 09.2016
- Helped with planning schedules and delegating assignments to meet coverage and service demands for all 23 employees.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Mentored team members to enhance professional development and accountability in workplace
- Created employee schedules to align coverage with forecasted demands
- Helped with planning schedules and delegating assignments to meet coverage and service demands
Housekeeping Room Attendant /Receptonist Administrator
Staybridge Suites Hotel Savannah Airport
Savannah, Ga.
12.2005 - 03.2010
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition covering up to 150 rooms per day.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Responded to requests from patrons for linens and toiletries.
- Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
- Kept building entryway glass clean and polished for professional presentation.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Cleaned and stocked minibars with necessary beverages and supplies.
- Placed orders for new inventory to guarantee availability of adequate cleaning supplies.
Education
High School Diploma -
H.V. Jenkins High
Savannh, Ga.05.1996
Skills
- Time Management
- Cleaning Procedures
- Team Meetings
- Safety Knowledge
- Cleaning Schedules
- Customer Satisfaction
- Training Junior Team Members
- Inventory Reports
- Scheduled Services
- General Housekeeping
- Safety Protocols
- Interior and Exterior Cleaning
Timeline
Cleaning, Painting and Pressure Washing
Custom Cleaning And Painting
05.2017 - Current
Construction Laborer
Dos Hermanos LLC.
05.2013 - 12.2017
Assistant Manager
Hampton Inn Suites
01.2010 - 09.2016
Housekeeping Room Attendant /Receptonist Administrator
Staybridge Suites Hotel Savannah Airport
12.2005 - 03.2010
High School Diploma -
H.V. Jenkins High
Similar Profiles
Anthony GloreAnthony Glore
Group Leader at Mike's Custom PaintingGroup Leader at Mike's Custom Painting
Allison PfarrerAllison Pfarrer
Personal Assistant at Santa Barbara Custom PaintingPersonal Assistant at Santa Barbara Custom Painting
Jack NelsonJack Nelson
House Painter at Beaver Nelson Custom PaintingHouse Painter at Beaver Nelson Custom Painting
Robert SensingRobert Sensing
Chemical Operator III at International Paper Savannah MillChemical Operator III at International Paper Savannah Mill
Faheem AhmadzaiFaheem Ahmadzai
Linguist Analyst at Torden LLCLinguist Analyst at Torden LLC