Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Karen Meraz

Upland ,CA

Summary

Accomplished professional with strong understanding of payroll procedures, benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

11
11
years of professional experience

Work History

Branch Manager /Payroll Executive

Obrera Staffing
01.2021 - Current
  • Completed payroll accurately and timely to meet employee expectations.
  • Processed timecards and payroll data for over 400 team of employees.
  • Executed billing tasks and recorded information in company databases.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Audited timesheets and payroll records for accuracy.
  • Accounts receivable and accounts payable recordings
  • Manage entire office's duties, daily operations, administrative procedures.
  • Comply with Human Resources reports, manage employee injuries, harassment protocols, workers compensation.
  • Strictly implementation of OSHA requirements and procedures.
  • Responsible for daily employee applications, in-person interviews, phone interviews and completion of hiring process.
  • Inbound and outbound calls.
  • Creating weekly invoices for all week periods.
  • Manage Funding for company's payroll funds.
  • Weekly client visits and meetings.
  • Assignation of job orders and daily tasks to all in-house recruiters.
  • Run recruiters call log reports and oversee their performances.
  • Responsible for creating and implementing new ideas for the purpose of achieving new goals.
  • Enhanced weekly recruiting process to assist client's requests.
  • Organize and schedule appointments.
  • Distribute mail, correspondence and faxes.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Answered phone calls and answered questions from potential customers.
  • Entered daily data in computer systems and documented office activities.
  • Set appointments with salespeople and potential customers.
  • Proofread and edited documents for accuracy and grammar.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Reviewed invoices for accuracy and completeness prior to issuing payments.
  • Collected on delinquent accounts to reduce overdue balances.

Branch Manager /Administrative Coordinator

ILink Business Management / Esmar Management Group
04.2018 - 01.2021
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Engaged employees in business processes with positive motivational techniques.
  • Weekly on-site visits and inspection of employee's tasks.
  • Processed timecard sand employee hours, submissions to payroll weekly.
  • Performed data entry tasks and maintained accurate records.
  • Manage entire office's duties, daily operations, administrative procedures.
  • Comply with Human Resources reports, manage employee injuries, harassment protocols, workers compensation.
  • Strictly implementation of OSHA requirements and procedures.
  • Responsible for daily employee applications, in-person interviews, phone interviews and completion of hiring process.
  • Inbound and outbound calls.
  • Assignation of job orders and daily tasks to all in-house recruiters.
  • Run recruiters call log reports and oversee their performances.
  • Responsible for creating and implementing new ideas for the purpose of achieving new goals.
  • Enhanced weekly recruiting process to assist client's requests.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.

Front Desk /Administrator

Three Star Global
03.2016 - 03.2018
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Prepared weekly employee work schedules to meet operational needs.
  • Maintained transaction security by verifying payment cards against identification.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Maintained personnel records and updated internal databases to support document management.
  • Collected, validated, and distributed information to employees.
  • Entered and maintained departmental records in company database.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
  • Advertising of social media to help improve business
  • Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests.
  • Created and distributed agendas and other materials for scheduled meetings.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Data Entry Clerk

Pentel Of America
02.2013 - 03.2016
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Followed established procedures to enter and process data correctly.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Developed and maintained databases to store customer information.
  • Collated and organized data entry documents into filing systems for easy access.
  • Developed data entry policies and procedures in compliance with company standards.
  • Updated and maintained customer information, documents and records.

Education

No Degree - Accounting

Chaffey College
Rancho Cucamonga, CA

High School Diploma -

Chaffey High School
Ontario, CA
06.2009

Skills

  • Workers Compensation
  • Administrative Support
  • Accounts Payable and Accounts Receivable
  • Company Policy Adherence
  • Rate Changes
  • Human Resources Department Processes
  • Payroll Operations
  • Payroll Submission
  • Problem Resolution
  • Employee Database Management
  • Greeting Visitors
  • Document Organization
  • Workflow Processes
  • Data Communications
  • Resume Scanning
  • Prepare Paychecks
  • HR Policies
  • Payroll Liabilities
  • Microsoft office
  • Billing/ Invoicing
  • Bilingual (English & Spanish)
  • Payroll Software Proficiency
  • Payroll Reconciliation
  • Calculating Liabilities
  • Calculate Commissions
  • Data Integrity
  • Database Maintenance
  • Timecard Management
  • Remote Conferencing
  • E-Mail and Telephone Communication
  • Account Balancing
  • Fund Accounting
  • Review Timesheets
  • Wage Computation
  • Office Supplies and Inventory
  • Administrative Duties
  • Office Management
  • Reminder Calls
  • Phone Inquiries
  • Calendar Coordination
  • Daily Timekeeping
  • Creative Solutions
  • Customer Support
  • Human Resources Understanding
  • Staff Meetings

Languages

Spanish
Native or Bilingual

Additional Information

References upon request.

Timeline

Branch Manager /Payroll Executive

Obrera Staffing
01.2021 - Current

Branch Manager /Administrative Coordinator

ILink Business Management / Esmar Management Group
04.2018 - 01.2021

Front Desk /Administrator

Three Star Global
03.2016 - 03.2018

Data Entry Clerk

Pentel Of America
02.2013 - 03.2016

No Degree - Accounting

Chaffey College

High School Diploma -

Chaffey High School

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Karen Meraz