Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAREN MERIDETH

Darmstadt,IN

Summary

Dedicated professional with strong multitasking skills, adept at operating efficiently under time constraints and proficiency requirements in a fast-paced environment. Committed to exceeding expectations while safeguarding confidential information. Skilled in managing diverse customers, showcasing excellent communication and customer service abilities. Experienced in creating organization and handling difficult circumstances. Expertise in MS Word, Excel, PowerPoint, and Outlook. Possessing refined planning and organizational skills to effectively balance work, team support, and additional responsibilities in a timely and professional manner.

Overview

29
29
years of professional experience

Work History

Community Manager

Flagship Communities
05.2025 - Current
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Worked with maintenance staff to complete timely repairs and enhancements.

Customer Service Specialist

AT&T
10.2000 - 10.2024
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Served as a subject matter expert in assigned product line, providing knowledgeable support to both customers and peers.
  • Installation of fiber and copper facilities.
  • Call center experience handled 200 calls daily
  • Print reading
  • Material handling

Community Manager/Real Estate Sales

Jagoe Homes
08.1996 - 10.2000
  • Community Manager responsible for daily sales presentations and contract negotiations for the purchase of new homes. Face to face sales. Dispute settlements and product selection. Generated leads for potential new clients. Maintained accurate and complete client information. Proven sales closer. Million Dollar producer in the first year with gains each following year.
  • Sales Experience
  • Customer relations
  • Manage paperwork efficiently and effectively
  • Ability to make difficult and unpopular decisions

Education

Associates Degree - Business Administration/Management

Indiana Institute of Technology
Greenwood, IN
06.2010

Skills

  • Customer service
  • Property management
  • Financial budgeting and reporting
  • Leasing and sales
  • Payment processing
  • Staff management and training
  • Multitasking and organization
  • Adaptability and flexibility
  • Excellent written and oral communication
  • De-escalation techniques and problem resolution
  • Computer and data entry proficiency
  • Follow-up and prioritization skills

Timeline

Community Manager

Flagship Communities
05.2025 - Current

Customer Service Specialist

AT&T
10.2000 - 10.2024

Community Manager/Real Estate Sales

Jagoe Homes
08.1996 - 10.2000

Associates Degree - Business Administration/Management

Indiana Institute of Technology

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