Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Karen Mills

Canton,NC

Summary

Accounts Payable Specialist with a proven track record at Pactiv Evergreen, excelling in invoice processing and vendor relations. Enhanced financial accuracy through diligent statement reconciliation and implemented process improvements, significantly reducing invoice discrepancies. Strong communicator adept at fostering relationships and resolving issues, ensuring timely payments and exceptional service.


Diligent Accounts Payable Specialist with solid background in managing accounts payable processes. Proven track record of accurately processing invoices and maintaining strong vendor relationships. Demonstrated ability in using advanced accounting software and adhering to strict deadlines.


Experienced with managing accounts payable functions, including invoice verification and vendor payments. Utilizes advanced accounting software to streamline processes and enhance efficiency. Strong understanding of financial compliance and internal controls.

Overview

39
39
years of professional experience

Work History

Accounts Payable Specialist

Pactiv Evergreen
12.2008 - 07.2025
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Collaborated with procurement team to resolve discrepancies between purchase orders and invoices received.
  • Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
  • Trained junior staff members in accounts payable procedures, increasing overall department efficiency.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Implemented new accounting processes to decrease spending and work flow downtime.

Tag and Title Clerk

Anderson Automotive Group
06.2001 - 08.2008
  • Communicated with customers to resolve common title issues.
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
  • Contacted North Carolina Motor Vehicle Department to determine status of pending titles.
  • Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
  • Calculated and remitted state sales tax, service, and other charges.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Developed strong professional relationships with customers, fostering trust and loyalty to the business.
  • Ensured compliance with state regulations by diligently reviewing documents for accuracy and completeness.
  • Organized physical files efficiently, enabling easy retrieval of information when needed for future reference or audits purposes.
  • Contributed positively as a team member through open communication channels which ultimately led towards achieving departmental goals.

Loan Service Representative

Clyde Savings Bank
08.1986 - 06.2001
  • Assisted colleagues in resolving complex issues, fostering a collaborative work environment that promoted continuous learning and professional development among peers.
  • Developed rapport with external partners such as title companies, appraisers, realtors and attorneys to facilitate a smooth loan closing process, minimizing delays and enhancing customer satisfaction.
  • Simplified complex financial concepts for clients, enabling informed decision-making during the borrowing process.
  • Provided exceptional customer service through clear explanations of various loan products and services available.
  • Contributed to team success by sharing best practices and collaborating on challenging cases for optimal outcomes.
  • Streamlined loan servicing processes for quicker response times and increased customer satisfaction.
  • Provided exceptional customer service by accurately answering questions related to mortgage terms, payments, escrow accounts, taxes, insurance premiums, prepayment penalties.
  • Handled escalated customer complaints professionally, finding mutually agreeable resolutions that preserved client relationships.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Assessed loan portfolios for compliance with underwriting policies.

Education

Associates in Business Administration - Business

Haywood Technical College
Clyde, NC
06-1986

Skills

  • Entry verification
  • Data inputting
  • Vendor relations
  • Invoice processing
  • Statement reconciliation
  • Vendor relationship management
  • Data entry
  • Process improvement
  • Problem resolution
  • Vendor engagement
  • Data entry and 10-key
  • Time management
  • Customer relations
  • Vendor relationships
  • SAP

Interests

  • Avid Reader
  • Baking
  • Crafting and DIY Projects
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Watching Movies and TV Shows
  • DIY and Home Improvement
  • I enjoy cooking for friends and family gatherings

Timeline

Accounts Payable Specialist

Pactiv Evergreen
12.2008 - 07.2025

Tag and Title Clerk

Anderson Automotive Group
06.2001 - 08.2008

Loan Service Representative

Clyde Savings Bank
08.1986 - 06.2001

Associates in Business Administration - Business

Haywood Technical College

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