Karen Mitchell
Monroe
Summary
Certified Ophthalmic Assistant with 11 years of experience supporting care excellence in busy ophthalmology clinics. Works with physicians in diagnostic tests, evaluating patients suffering from diverse ailments. Expert in visual field and ocular mobility testing, contributing to patient care and wellness.
Overview
11
11
years of professional experience
Work History
Certified Ophthalmic Assistant
Specialty Eye Institute
06.2013 - Current
- Maintained a clean and organized workspace, ensuring compliance with infection control standards.
- Conducted visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
- Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Documented patient medical history and information utilizing NexTech and iMedicware with commitment to accuracy.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Ensured patient safety, conducting thorough sterilization of ophthalmic instruments and equipment.
- Streamlined workflow in a fast-paced environment, coordinating tasks with fellow team members for optimal productivity.
- Supported practice growth through exceptional customer service, fostering long-term relationships with patients and their families.
- Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Enhanced patient comfort during procedures by providing clear instructions and compassionate support throughout their visit.
- Collaborated with multidisciplinary teams to provide comprehensive eye care for patients with complex needs.
- Maintained inventory of medical supplies and tools to address needs of patients.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Increased patient satisfaction by addressing concerns and answering inquiries regarding eye health and procedures.
- Assisted in emergency situations by performing first aid measures within the scope of certification until further medical assistance arrived.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation on behalf of patients.
- Contributed to the successful treatment of eye conditions by administering prescribed medications under the supervision of an ophthalmologist.
- Aided visually impaired patients by recommending appropriate low-vision aids based on their specific needs and abilities.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
Education
High School Diploma -
Monroe High School
Monroe, MI06.2005
Skills
- Ophthalmic Terminology
- Visual field testing
- Motivation and Initiative
- Ophthalmic Imaging
- Prescription Verification
- Patient Scheduling
- Visual acuity testing
- Phoropter Operation
- Corneal Topography
- Insurance Verification
- Optical Coherence Tomography
- Fundus Photography
- Medical History Taking
- Instrument Sterilization
- Color vision testing
- Ocular motility assessment
- Ocular Disease Management
- Ophthalmic Scribe
- Eye Pressure Monitoring
- Tonometry Proficiency
- Ophthalmic Patient Care
- Lensometry Proficiency
- Pupil Evaluation
- Chart documentation
- Patient Care
- Vision testing
- Appointment management
- Medication Administration
- Appointment Scheduling
- Medical History Documentation
- Ocular measurements
- Patient Relations
- Supply Restocking
- Diagnostic Testing
- Equipment Calibration
- Supplies inventory
- Teamwork and Collaboration
- Visual prescreening
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Customer service abilities
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Self Motivation
- Interpersonal Skills
- Goal Setting
- Physician support
- Physician assistance
Accomplishments
- Achieved TearCare certification by completing in office procedures and certification test with accuracy and efficiency.
Timeline
Certified Ophthalmic Assistant
Specialty Eye Institute
06.2013 - Current
High School Diploma -
Monroe High School
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