Karen M. Mc Artor
Summary
Registered Nurse with over 30:years experience in clinical and business settings. Highly skilled at communicating and building relationships with teams and stakeholders. Strong skills in developing training materials relevant to the skill level of my learners.
Professional with proven expertise in training and development. Adept at designing and delivering effective training programs that drive performance improvement. Strong focus on team collaboration and achieving results, with flexible approach to adapt to changing needs. Skilled in instructional design, facilitation, and adult learning principles, bringing reliable and impactful presence to any any organization.
Overview
33
33
years of professional experience
Work History
Clinical Admin Training Consultant
United Health Care
01.2022 - Current
- Responsible for training of Registered Nurse New Hires for Inpatient Care Manager Role
- This includes introductory courses to UHC systems, process training and documentation training
- Training consists of one-on-one training as well as training of groups up to 25 participants per session
- Member of document committee that ensures the consistency and accuracy of training documents through collaboration with training team members
- Development of training materials and collaborating with stakeholders to ensure that training needs are met
- Ensure that training material support evidence-based guidelines and 'source of truth' documents
- Graduate of first-level leadership course
- This course is designed for people leaders and provides advanced training in the areas of communication, providing appropriate feedback, coaching, leading high performing teams and leading teams through change
- This course expands the learner's expertise in how to develop others, foster and set expectations
- Improved student performance by defining clear goals and communicating performance metrics.
- Delivered engaging presentations and facilitated group activities, ensuring participants gained practical knowledge and hands-on experience.
- Monitored industry trends and best practices in adult education, applying relevant insights to continually enhance program offerings.
Inpatient Care Manager
United Health Care
01.2007 - 01.2022
- Provide management of patients in the state of Louisiana during their inpatient hospital stays
- Provide 100% chart audits for team members requiring remediation with documentation
- Team support- SME for internal processes and documentation for my team
- PROM overview with manager for LOC – LOS review requirement
- Provide management as needed for all lines of business to include: Medicare, Medicaid, Employee and Individual accounts as well as DSNP
- Audit scores yearly of 100%
- Completion of MCG certification and updates
- Proficient in the use of InterQual
- Serve as preceptor for new employees
- Serve on Macro automation committee and provide testing of new Macros as well as training to inpatient teams on new process
- Super tester and trainer
- Familiar with utilization review process and assist with census management during times of manager absence for PTO
- Served in a Discharge Case Management role during COVID 19 suspension in the state of Louisiana
- As a telephonic case manager, I am proficient in computer systems and UHC specific programs
- Proficient in provider EMR systems including Cerner and EPIC
Registered Nurse/Case Manager
Palms of Pasadena Hospital
01.1992 - 01.2007
- 2000-2007- Served as Case Manager for Intensive care units and medical/surgical telemetry unit
- 1994-2000- Served as Charge Nurse for medical/surgical floor and telemetry unit
- 1993-1994- Graduate Nurse/Staff nurse medical/surgical floor and telemetry unit
Education
MSN - Nursing Leadership and Administration
Capella University
Minneapolis, MN06.2020
A.S. - Nursing
St. Petersburg College
St.Pete, FL01.1993
Skills
- E-learning design
- Training evaluation
- Quality improvements
- Quality control
- Training delivery
- Online instruction
- Process improvements
- Online training
- Alternative training methods
- Verbal and written communication
Professional Overview
Registered nurse with 30 years of healthcare experience in both clinical and business settings. Highly skilled at communicating and building relationships with teams and stakeholders. Strong skills in developing training materials relevant to the skill level of my learners.
Timeline
Clinical Admin Training Consultant
United Health Care
01.2022 - Current
Inpatient Care Manager
United Health Care
01.2007 - 01.2022
Registered Nurse/Case Manager
Palms of Pasadena Hospital
01.1992 - 01.2007
A.S. - Nursing
St. Petersburg College
MSN - Nursing Leadership and Administration
Capella University
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