Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Montgomery

Bruce Township,MI

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

17
17
years of professional experience

Work History

Office Assistant

Romeo Schools
09.2022 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with parents and students by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Real Estate Agent

Self-employed
03.2014 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.

Salesperson

LSJ Marketing - Lifestyle Lift
01.2011 - 03.2014
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Provided product benefits and advantages and discussed pricing with interested parties.

Emergency Medical Technician

Superior Ambulance
01.2008 - 05.2011
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.

Server

Country Inn Restaurant
04.2006 - 03.2009
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

No Degree - Counseling

Baptist Bible College
Clarks Summit, PA

No Degree - General Studies

Macomb Community College
Warren, MI

No Degree - Emergency Medical Technology

Macomb Community College
Clinton Township, MI
04.2008

No Degree - Bible Studies

Word of Life Bible Institute
Pottersville, NY
08.2000

Skills

  • Mail Management
  • Team Bonding
  • Time Management
  • Staff Management
  • Valid Driver's License
  • Social Media Knowledge
  • Medical Terminology

Timeline

Office Assistant

Romeo Schools
09.2022 - Current

Real Estate Agent

Self-employed
03.2014 - Current

Salesperson

LSJ Marketing - Lifestyle Lift
01.2011 - 03.2014

Emergency Medical Technician

Superior Ambulance
01.2008 - 05.2011

Server

Country Inn Restaurant
04.2006 - 03.2009

No Degree - Counseling

Baptist Bible College

No Degree - General Studies

Macomb Community College

No Degree - Emergency Medical Technology

Macomb Community College

No Degree - Bible Studies

Word of Life Bible Institute
Karen Montgomery