Citrix, Excel, microsoft 365, outlook, kronos, eschool/classlink, RedCap, Ticket, multiple insurance websites, powerpoint, teams, zoom, online supply orders
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 15 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in multiple software programs. Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced environments. Versed in supporting high-volume administrative operations and fostering continuous satisfaction Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
· Assists all providers in their daily routine as well as special activities and projects
· Maintains excellent working relationships and open communication with staff, co-workers, school personnel and community agencies
· Schedules medical and mental health appointments, writes passes/reminders and follows up on missed appointments
· Maintains all office and student files
· Answers multi-line telephone, routes appropriately and takes complete and accurate messages (in person and telephone)
· Shares information with students, parents, and other referral sources
· Maintains SBHC (School-Based Health Center) attendance records and keeps track of students who miss appointments.
· Takes initiative to prioritize duties according to deadlines for projects or schedules.
· Prepares charts and maintains all records in a confidential manner.
· Maintains provider schedules.
· Enters data into computer programs
· Notifies staff of meetings called by Coordinator
· Develops fliers, posters, announcements, etc to assist Coordinator to promote site programs.
· Orders and notifies Coordinator of need for office supplies to maintain adequate supply
· Responsible for obtaining and entering necessary information for third party billing
· Provides chaperone coverage for medical provider as outlined company policy.
Master calender management
undefinedCitrix, Excel, microsoft 365, outlook, kronos, eschool/classlink, RedCap, Ticket, multiple insurance websites, powerpoint, teams, zoom, online supply orders