Karen Moore

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
• Increased customer satisfaction by developing effective client feedback system that led to service improvements.
• Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Defined clear targets and objectives and communicated to other team members.
• Managed senior-level personnel working in marketing and sales capacities.

Elected to [Elected Position] for [Student Organization, Fraternity or Sorority] in [Year]