Karen Moore
housekeeper
Bedford,IN
Summary
Dedicated professional housekeeper with a proven track record at Cook Group The, enhancing guest satisfaction through exceptional cleanliness and service. Skilled in deep cleaning and waste removal, I consistently received positive feedback while improving room turnaround efficiency. My proactive approach and attention to detail ensure a welcoming environment for all guests.
Overview
11
11
years of professional experience
Work History
Professional Housekeeper
Self-employeed
Lawerence And Washington Counties
03.2018 - Current
- Handled special requests from guests efficiently, enhancing their overall experience at the property.
- Ensured consistently high-quality housekeeping services by closely adhering to established cleaning procedures and guidelines.
- Received consistent positive feedback from guests on room cleanliness, contributing to overall satisfaction scores.
- Assisted in developing new cleaning procedures based on industry trends or emerging best practices for continuous improvement efforts within the department.
- Performed deep-cleaning tasks on a regular basis, maintaining the highest levels of cleanliness in all spaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Changed bed linens and collected soiled linens for cleaning.
- Washed and put away kitchen dishes, utensils and glassware.
- Polished fixtures to achieve professional shine and appearance.
- Hang, cleaned and rehung draperies to maintain freshness.
Hotel Housekeeper
Cook Group The
Paoli, IN
04.2014 - 04.2017
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Washed and folded towels and linens to properly stock guest rooms.
- Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.
- Ensured availability of all necessary supplies for guest comfort and convenience, replenishing items as needed.
- Improved room readiness efficiency with thorough and systematic cleaning protocols.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Education
High School Diploma -
North Hardin High
Radcliff, KY06-2001
Skills
- Glass cleaning
- Kitchen cleaning
- Bathroom maintenance
- Dusting surfaces
- Waste removal
- Floor polishing
- Packing and unpacking
- Deep cleaning
Timeline
Professional Housekeeper
Self-employeed
03.2018 - Current
Hotel Housekeeper
Cook Group The
04.2014 - 04.2017
High School Diploma -
North Hardin High