Karen Moran
Louisville,KY
Summary
Career Summary and Goal Client-focused customer service professional with 30 years’ experience providing imaging solutions with solid understanding of digital photography, design, and printing seeking new opportunity with innovative thought leader in imaging technology. Willing and able to consistently demonstrate superior initiative, relationship building and leadership while juggling multiple tasks to deliver quality under extreme deadline pressure.
Overview
32
32
years of professional experience
Work History
Manager
Canon Solutions,University Of Louisville
Louisville, KY
01.2018 - 01.2019
- Managed, and operated all incoming projects for HSC remote office
- Consult with clients to estimate jobs and create specifications, communicate these specifications to production staff, assist with production, verify work is completed exactly to specifications, notify clients of completed work, verify and enter billing data and deliver work for client acceptance
- Operated equipment needed to produce in production of print products
- Integrate poster production and customer service areas with copy center operations
- Monitor supplies, initiate orders, track and receive supplies, coordinate receiving with inventory control and keep accurate records to assist in reconciliation of pro card expenditures
- Complete time-sheets, work orders and other documentation.
Electronic Document Coordinator
University of Louisville
Louisville, KY
01.2011 - 01.2018
- Consult with clients to estimate jobs and create specifications, communicate these specifications to production staff, assist with production, verify work is completed exactly to specifications, notify clients of completed work, verify and enter billing data and deliver work for client acceptance
- Prepare equipment as needed to produce or assist in production of print products Help integrate poster production and customer service areas with copy center operations
- Order supplies, initiate orders, track and receive supplies, coordinate receiving with inventory control and keep accurate records to assist in reconciliation of pro card expenditures
- Complete time-sheets, work orders and other documentation.
Administrative Associate
University of Louisville
Louisville, KY
01.2009 - 01.2011
- Greet customers, answer phones, monitor supplies, initiate orders, track and receive supplies, coordinate receiving with inventory control and keep accurate records to assist in reconciliation of pro card expenditures
- Perform billing service for three units
- Trained in three different billing applications in eight years.
- Managed accounts payable and receivable for office grossing $350,00 per year
Program Assistant Senior
University of Louisville
Louisville, KY
01.2001 - 01.2009
- Served as primary contact person for Television, Photography and Web Design
- Greet and direct customers to appropriate resource on the phone and in person, assist with departmental billing data entry.
Commercial Photography
Louisville, KY
01.1987 - 01.2001
- Served a variety of roles for several local commercial photography studios and labs.
Education
Graduate -
Corydon Central High School
1987
Skills
- Operating Procedures and Policies
- Time Management
- Customer Billing
- Document Management
- Operations Management
- Appointment Scheduling
Timeline
Manager
Canon Solutions,University Of Louisville
01.2018 - 01.2019
Electronic Document Coordinator
University of Louisville
01.2011 - 01.2018
Administrative Associate
University of Louisville
01.2009 - 01.2011
Program Assistant Senior
University of Louisville
01.2001 - 01.2009
Commercial Photography
01.1987 - 01.2001
Graduate -
Corydon Central High School
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